WERONIKA HORDZIEJEWICZ
Columbia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Manager
American Precast Concrete Inc.
Los Angeles, CA
10.2020 - 03.2026
- Led project teams to optimize production processes and improve operational efficiency.
- Developed and implemented strategic plans to enhance safety protocols across all operations.
- Mentored junior staff in best practices for precast concrete production and quality assurance.
- Coordinated cross-functional teams to execute large-scale projects within tight deadlines.
- Analyzed workflow data to identify bottlenecks and recommend process improvements.
- Established training programs that increased staff competency in equipment operation and safety standards.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Managed over 50 customers calls per day.
Digital Marketing Manager
PSEJ
Jutrosin, Poland
01.2015 - 01.2020
- Developed and executed integrated digital marketing strategies to enhance brand visibility.
- Analyzed campaign performance metrics and optimized based on data-driven insights.
- Managed social media channels, increasing engagement through targeted content creation.
- Collaborated with cross-functional teams to align marketing initiatives with business objectives.
- Led email marketing campaigns, improving open rates through personalized messaging strategies.
- Supervised digital advertising budgets, ensuring effective allocation across platforms for maximum ROI.
Education
Bachelor of Science - Business Administration And Management
University of California, Los Angeles
Los Angeles, CA06.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Project planning
- Staff development
- Sales techniques
- Sales management
- Social media marketing
- SEO
- Staff training and development
Languages
Polish - Native
English - Native
Russian - Advanced
Spanish - Basic
Timeline
Manager
American Precast Concrete Inc.
10.2020 - 03.2026
Digital Marketing Manager
PSEJ
01.2015 - 01.2020
Bachelor of Science - Business Administration And Management
University of California, Los Angeles