Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Wendy Lavoie

Wendy Lavoie

Blue Springs

Summary

Dedicated and empathetic Medical Assistant offering 16 years experience in direct patient care and medical office and hospital experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

20
20
years of professional experience

Work History

Certified Nursing Assistant

Midwest Research Neuroscience Instituted HCA
09.2023 - 12.2024

Chart Preparation, vital signs and rooming, prior authorizations for MRI, CT scans, X-rays, myleogram, DEXA. Tracking imaging through pac's and nuance. Telephone encounters, attaching offices visits notes and sending to providers. Sending out referrals, scheduling and canceling appointments, Prepared Post OP rooms for Nurse's. Ensured that all instruments used during exams were cleaned properly after each uses according to establish protocols, followed up patient care after surgeries. Assisted with Quality Control. Traveled to 3 different locations with surgeons for patient care in office visits, Lees Summit Medical Center, Overland Park Regional Medical Center, Belton. Enrolled with preceptor program.

Certified Clinical Medical Assistant

Midwest Research Neurology HCA
11.2021 - 03.2023

Chart preparation, collected vital signs, collected information about current medical issues. Performed nerve conduction studies, assisted physician with EMG, setting up with needle portion of EMG exams, Scanning EMG reports, tracing, placing test results in patient charts and database system. Prepared treatment rooms for patient examinations. Explained treatment procedures and physicians' instructions. Communicated with pharmacies for prescription refills on behalf of physicians. Prior authorization's for medication on cover my med's. Prior authorization's for MRI. CT scan, X-rays, sleep studies, various of studies. Tracking down imaging and attaching to orders submitting to provider. Telephone encounters, placing lab orders. Crossed trained with Urology, Performed and assisted with Cystoscopies-stent removals, bladder scans, placing and removing foley catheter's, ordering and collecting lab specimens, urodynamic testing voiding wasting trail. Acted as preceptor trained 1 Nurse. 3 Medical Assistants in Urology department. Traveled to different locations and departments to help clinic's with rooming and patient care.

Medical Assistant

Comanche County Memorial Hospital
02.2020 - 10.2021

Took Vital signs, injections. Chart prepping, Medications refills, Prior Authorizations. Assisted diagnostic testing COVID, urine collection, blood collection. Responded to patient callbacks and phone-in prescription refill requests. Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes. Administered rapid tests for COVID and strep to help clinical staff assess conditions. Traveled to different clinic's such as Pediatric, Family Care, Internal Medicine, Neurology, Urology. Educated patients about medications, procedures and physician's instructions

Emergency Room Nursing Assistant

Kaiser
02.2015 - 12.2016

Assistant in high quality emergent care for acutely ill patients.

Took vital signs, performed EKG"S, placed patients on telemetry monitoring, checked glucose levels , obtained urine specimens, performed wound care, splinting, toileting and documenting vital information as needed. Respond to trauma and codes as needed. Assisted respiratory therapist, radiologists, and other supportive personnel as needed.

Medical Assistant

Saint Joe
12.2009 - 12.2013

Worked closely with orthopedic surgeons in surgical department. Assistant direct patient care aimed at increasing comfort, assistant with personal hygiene, wound prevention, as well elimination prevention of skin breakdown. Collects patient specimens and data, including vital signs, input/output and other delegate measurement. Answered call lights and aided in patient comfort and safety by adjusting beds, setting alarms and bed rails, pillows, patients' clothing and beside tables/equipment.

ICU-ER Nursing Assistant

Martin Army
05.2005 - 11.2009

Provide Nursing Assistance on ICU and ER and surgical floors. Test and chart vital signs including blood sugar levels. Manage supplies and restocking inventory to ensure optimal availability for patient care. Supervise patients with diminished capacity and monitor safety hazards. Collaborate effectively with interdisciplinary team carry out doctor's orders.

Education

Certified Clinical Medical Assistant - CCMA

National Healthcareer Assistant
Leadwood, MO
08.2023

Phlebotomy - Phlebotomy

One Step Health Agency
Columbus, GA
07.2008

Medical Assistant - Medical Assisting

Parks College
Aurora, CO
05.2005

No Degree - BLS

Basic Life Support
American Heart Association
11-2024

Skills

  • Decision Making
  • Creative Problem Solving
  • Critical Thinking
  • Highly Organized
  • Attention to Detail
  • Flexibility and Adaptability
  • Self-motivation
  • Conflict Resolution
  • Effective Time Management
  • Creativity
  • Ability to work under pressure
  • Ability to Work in a Team
  • Ability to Multitask
  • Provided patient comfort and care with 18 years of experience using
  • Various medical instruments Excellent interpersonal skills, written and verbal
  • Communication skills as well as experience in analyzing medical charts Diligent
  • Accurate and reliable Laboratory Technologist with reputation for completing
  • High quality, complex diagnostic lab procedures in a timely manner in accordance

Education and Training

other,other

Timeline

Certified Nursing Assistant

Midwest Research Neuroscience Instituted HCA
09.2023 - 12.2024

Certified Clinical Medical Assistant

Midwest Research Neurology HCA
11.2021 - 03.2023

Medical Assistant

Comanche County Memorial Hospital
02.2020 - 10.2021

Emergency Room Nursing Assistant

Kaiser
02.2015 - 12.2016

Medical Assistant

Saint Joe
12.2009 - 12.2013

ICU-ER Nursing Assistant

Martin Army
05.2005 - 11.2009

Medical Assistant - Medical Assisting

Parks College

Certified Clinical Medical Assistant - CCMA

National Healthcareer Assistant

Phlebotomy - Phlebotomy

One Step Health Agency

No Degree - BLS

Basic Life Support
Wendy Lavoie