Wanda Arnold
Florissant,MO
Summary
Experienced professional with a strong work ethic seeking a role in an organization to utilize organizational skills and reliability. Proven success in managing multiple priorities with a positive outlook. Eager to take on additional responsibilities to support team objectives. Confident that healthcare background and interpersonal abilities will add value to the organization.
Overview
28
28
years of professional experience
Work History
Histology Aide Lead
SluCare Department Of Dermatology/SSM Health
10.2022 - Current
- Provides staffing coverage for Dermatopathology Laboratory
- Oversees training and support for new team members and continuous training liaison for all of histology
- Ensures daily workflow is completed following established protocols
- Make sure that EPIC upgrades and process changes are clear to staff
- Work directly with supervisor with assisting patients regarding billing issues
- Assist with development and review of competencies and direct observations
- Assist in the hiring process for administrative duties in the lab
- Perform other duties as assigned
Laboratory Technician II
Saint Louis University
01.2001 - 10.2022
- Provides exceptional service within a high-volume laboratory helping to process over 40,000 specimens annually. Employing skills as data entry, creating pathology reports, addressing inquiries from referring physicians and staff, responsible for accurate insurance verification and CPT and ICD-10 coding
- Document patient information from referring physicians using the Beaker Lab module in Epic, which generates accession numbers for each case and a corresponding number for each specimen
- Critical data entry that requires the highest degree of accuracy as an error could cause serious consequences for patients and physicians utilizing our services
- Completes billing reports that result in improved collections for the laboratory
- Manage discrepancies including missing insurance information, and patient demographics which must be obtained prior to rendering a final report or charge submission
- Monitor high volume phones, including appropriate call transfers within the University and filtering messages for physicians and other personnel
Registration-Charge Entry Clerk
Saint Louis University (PMO-former ABI Location)
01.1997 - 01.2001
- Assisted the Senior Billing Coordinator from the Department of Dermatology in entering charges for the clinical area, nursing home facility, and inpatient consults from Saint Louis University Hospital, St. Johns Mercy, and Cardinal Glennon Hospital
- Completed pre-registration for the Department of Endocrinology as well as full-registration for incoming patients for both Dermatology and Ophthalmology
Education
Psychology
Belleville Area College
Secretarial Program
Hickey Business School
Certified Professional Coder -
Skills
- SSM Epic
- SSM Lab Module Beaker Epic
- IDX Registration & Verifications
- IDX Invoice Inquiry
- IDX ETM Self pay Reconciliation
- Power Path Laboratory Information System
Timeline
Histology Aide Lead
SluCare Department Of Dermatology/SSM Health
10.2022 - Current
Laboratory Technician II
Saint Louis University
01.2001 - 10.2022
Registration-Charge Entry Clerk
Saint Louis University (PMO-former ABI Location)
01.1997 - 01.2001
Secretarial Program
Hickey Business School
Psychology
Belleville Area College
Certified Professional Coder -
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