Walter Hill
Saint Louis
Summary
Reliable and safety-conscious professional with extensive experience in warehouse operations. Proven efficiency in inventory management and project collaboration, ensuring streamlined processes and accurate record-keeping in high-volume environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Relationship Consultant 4
U.S. Bank
08.2022 - Current
- Analyzed client needs to develop tailored financial solutions and strategies.
- Managed project timelines and deliverables to ensure alignment with client expectations.
- Facilitated workshops to educate clients on banking products and services, enhancing client understanding and engagement.
- Assisted customers with a focus on delivering excellent service.
- Collaborated with cross-functional teams to enhance project delivery processes.
- Collaborated with branch manager on key operational functions.
- Oversaw daily operations during staff absences to maintain workflow.
- Guided junior consultants in best practices for client engagement and project management.
Warehouse Operator/ Forklift Operator
Purina/Land O’ Lakes
01.2021 - 07.2022
- Led team in absence of supervisor to maintain productivity levels.
- Collaborated with team to streamline daily operations and improve workflow efficiency.
- Followed safety protocols to minimize risks during equipment operation.
- Trained new employees on warehouse procedures and equipment use to ensure effective onboarding.
- Monitored inventory levels and reported discrepancies to management promptly.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
Supervisor/Department Manager
Walmart
Gainesville
03.2018 - 01.2021
- Supervised daily operations in high-volume retail environment to enhance service delivery.
- Coordinated schedules for optimal staff coverage during peak hours to meet customer demands.
- Trained and mentored staff on customer service standards to improve customer interactions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Managed inventory levels and organized stockroom efficiently.
- Facilitated team meetings to communicate updates and address concerns.
Education
Bachelor of Arts - Business Administration
Lindenwood University
Saint Charles, MO05-2027
Skills
- Client Engagement
- Client Advocacy
- Customer service
- Time management
- Organization
- Adaptability
- Conflict resolution
- Decision making
- Great communication
- Communication skills
Phone
cell, (404) 707-1924
Qualifications Summary
Extremely reliable and safety conscious with 8+ years of experience in warehouse operations, including loading and unloading trucks, shipping and receiving, order picking/packing, staging, stocking, and management. I am very efficient in accurately labeling merchandise, monitoring the inventory, calculating and verifying numbers, and using computers to maintain records and track shipments within high volume warehouse environments.
Certification
NMLS
Timeline
Client Relationship Consultant 4
U.S. Bank
08.2022 - Current
Warehouse Operator/ Forklift Operator
Purina/Land O’ Lakes
01.2021 - 07.2022
Supervisor/Department Manager
Walmart
03.2018 - 01.2021
Bachelor of Arts - Business Administration
Lindenwood University