Wallace Muhammad
Raymore
Summary
Dynamic and results-driven professional with experience at Walmart and Mitchell Private Holdings. Proven ability in team communication and customer service, enhancing team performance and satisfaction. Skilled in training and onboarding, fostering professionalism and adherence to procedures. Adept at problem resolution and proficient in various software applications, ensuring efficient operations.
Overview
5
5
years of professional experience
Work History
Stocking Associate
Walmart
04.2025 - Current
- Organized and stocked merchandise to optimize sales floor presentation.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
Team Trainer
Mitchell Private Holdings
05.2021 - 04.2025
- Assisted in onboarding new team members through training sessions and support materials.
- Observed team dynamics to identify areas for improvement in training methods.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Raymore Peculiar High School
Peculiar, MOSkills
- Team communication
- Customer service
- Procedure adherence
- Professionalism instillation
- Time management
- Problem resolution
- Experienced with various software applications
- Proficient in self-directed tasks
Timeline
Stocking Associate
Walmart
04.2025 - Current
Team Trainer
Mitchell Private Holdings
05.2021 - 04.2025
High School Diploma -
Raymore Peculiar High School