Vidya Thandra Satyanarayana
Wildwood,MO
Summary
Accomplished Lead Technical Program Manager with a proven track record at Mastercard, adept in agile project management and fostering client relationships. Excelled in steering cross-functional teams towards the successful completion of companywide programs, enhancing project strategy, and achieving over 100% team performance targets. Skilled in Rally, JIRA, and stakeholder management, demonstrating exceptional project leadership and change management capabilities.
Overview
7
7
years of professional experience
Work History
Lead Technical Program Manager – Payment Network
Mastercard
01.2023 - Current
- Successfully manage 2 Squads ( Software Engineering & DevOps working on core payment engineering ) while also managing three companywide programs with other departments
- Organizing all agile ceremonies ( PI Planning / Daily stand up calls / Iteration planning / Retrospectives/ Feature grooming )
- Proficient in Rally & JIRA software’s
- Structure Executive trackers in confluence pages based on the Programs / Projects
- Understand the business value and outcome for the program
- Collaboration with the product management / Business to document the requirements
- Initiate various workstream discussions for the programs by identifying the right subject matter expert
- Coordinating and scheduling the various reviews with Enterprise architecture & security teams
- Regular communication to the senior leadership / Stakeholders on Program/ Project’s progress
- Establishing the 'Team work makes dream work' mentality by bringing people together
Sr. Project Manager / Program Manager / Delivery Manager – Center Of Excellence (Project & Portfolio Management)
Charter Communications
08.2021 - 01.2023
- Simultaneously handling multiple projects on a program level for IT
- Preparing Senior leadership reports through Clarity & other visualization tools
- Daily scrum team meeting initiations & proper work allocation
- Use of Clarity to report on CTP reports for Senior Leadership
- JIRA boards to track the User stories
- Using One note & other tools to record notes from meetings
- Creating various SharePoint folders for proper storage of project documents
- Resource management with assigning tasks for their billing
- Initiating proper communications with the Business teams
- Working with multiple teams on projects from Intake till deployment
- Leading the project deployment acting as a Delivery manager
Project Manager – Commercial Services and Enterprise Portals – IT PMO
Charter Communications
08.2020 - 10.2020
- Scheduling meeting to walk through the project through the SDLC timeline
- Following either Waterfall / Agile with handling the various tasks assigned with the projects
- Preparing budgets for the project to be presented to the Senior leadership
- Attending the compliance audits with the IT PMO to make sure the projects in clarity are updated
- Maintaining the Clarity records for the various projects
- Preparing the CTP reports to be presented to the Vice president for review
Project Manager – IT Data Management / IT Service Delivery
Charter Communications
02.2020 - 08.2020
- Promoted as a Project manager within the same department
- Building Project plans using MS Project for the various Pilot / Market Launches planned for the next couple of months
- Using various ETL tools for automating the reports for the team
- Project manager coordinating & managing SQL project intakes
- Financial budgets reconciliation for the various Service activation teams
- Resource planning based on the budgets for the Team & forecasting the needs in the next few months
- Assist setting up meetings, Agenda’s , Minutes, Presentation & analysis with various attendees
- Developing Reports for various requirements & working on customizing to best fit the needs
- Initiate solutions where required to make sure smooth running of Team’s responsibilities
- Managing resources within my team to understand and work with them better
- Building Alteryx workflows & automating the delivery of reports to the leadership
- Build Tableau dashboards on Team performance with the Projects statuses & work with Program manager to present this to Senior management
- Built a Sharepoint site to help with documentation storage for the various teams within the department
- Managing stories in JIRA & producing JIRA dashboards
Operations Specialist – Retirement IRA Data
Edward Jones HQ
07.2018 - 03.2019
- Analyze the Data relating to the Business process, anticipating the requirements, uncovering areas of improvement, implementing solutions & documenting the results
- Analyzing the Pivot charts to know the performance targets to accomplish
- Analyze Retirement IRA data & handling them using the appropriate process
- Training new resources with the required knowledge needed to handle the job effectively
- Run macros for IRA data by getting the data in through VLOOKUP formulas, edit the macros and run them on green screens
- Work on transitional reports to use appropriate code to transfer the residuals in it
- Maintain user confidence & protect operations by keeping information confidential
- Gathering critical information from the meetings & implementing it
- Producing useful reports from the process
- Prioritizing initiatives based on business needs & requirements
- Monitoring deliverables & timely completion of projects
- Working closely with the staff & branch
- Managing the data requirements, develop plans & monitoring performance
- Always been above 100% in the team Excel pivot chart that gets circulated every day to know the performance
- Managing priorities & working towards optimum utilization of time
- Ensuring solution meets business needs & requirements
- Communicating with the branches when needed
- Use of Microsoft office tools to communicate between the department & setting up meetings
Education
SAFe 6.0 Practitioner - Agile Project Management
Scaled Agile, Inc
US01-2024
Google Certified Project Management - Project Managementement
Google
US01-2021
IT Project Management - IT Project Manager
EDX
US01-2020
Data Visualization Nanodegree - Data Visualization
Udacity
US01-2020
SAFe POPM - Product Owner / Product Manager
Scaled Agile, Inc
US01-2020
Programming For Data Science - Information Technology
Udacity
US01-2019
AWS Certified Cloud Practitioner - Cloud Technologies
Amazon Web Services
US01-2019
Data Analysis - Information Technology
Launchcode
Saint Louis, MO01-2018
Business Analysis Nanodegree - Business Analysis
Udacity
US01-2018
Certified Chartered Accountant - Accounting , Management & Finance
Institute of Chartered Accountants of India
Chennai2008
Bachelor of Arts - Accounting And Finance
University of Madras
Chennai, India2004
Skills
- Project management
- Project planning
- Client relationships
- Agile project management
- Customer focus
- Developing project strategy
- Staff training
- Project leadership
- Feedback loop development
- Stakeholder management
- Cross-functional team leadership
- Change management
Accomplishments
- Featured in Forbes , Fox2news , Udacity Success stories, Women foundation STL, Women in Data, Women in cable telecommunications for women success stories
- Contributing Author for 2 Amazon Best seller books aimed at Women empowerment
- Mastercard Brand Ambassador as part of the Employee Influencer Program
- Campus Hiring Interviewer supporting PM Guild along with the Campus Hiring Team in their efforts to bring in interns and launchers for the TPM job families.
- Frequent Speaker at many Corporate events , Non profits to help women identify their potential
- 5 + years’ experience with Project Management
- 3 + years’ experience with Tableau & Alteryx
- SAFe Agile certified , training to get PMP Certified
- Team player with record for making projects a success within a short period of time
Media references
- https://www.forbes.com/sites/manondefelice/2019/01/15/how-to-pivot-to-an-awesome-tech-job-after-having-kids/
- https://www.udacity.com/blog/2018/09/business-analytics-grad-set-sights-success-landed-new-job.html
- https://wfstl.org/2019-2-26-codergirl-launches-dreams-1/
- https://fox2now.com/news/codergirl-program-offers-training-new-job-opportunities-in-growing-it-market/
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Lead Technical Program Manager – Payment Network
Mastercard
01.2023 - Current
Sr. Project Manager / Program Manager / Delivery Manager – Center Of Excellence (Project & Portfolio Management)
Charter Communications
08.2021 - 01.2023
Project Manager – Commercial Services and Enterprise Portals – IT PMO
Charter Communications
08.2020 - 10.2020
Project Manager – IT Data Management / IT Service Delivery
Charter Communications
02.2020 - 08.2020
Operations Specialist – Retirement IRA Data
Edward Jones HQ
07.2018 - 03.2019
SAFe 6.0 Practitioner - Agile Project Management
Scaled Agile, Inc
Google Certified Project Management - Project Managementement
Google
IT Project Management - IT Project Manager
EDX
Data Visualization Nanodegree - Data Visualization
Udacity
SAFe POPM - Product Owner / Product Manager
Scaled Agile, Inc
Programming For Data Science - Information Technology
Udacity
AWS Certified Cloud Practitioner - Cloud Technologies
Amazon Web Services
Data Analysis - Information Technology
Launchcode
Business Analysis Nanodegree - Business Analysis
Udacity
Certified Chartered Accountant - Accounting , Management & Finance
Institute of Chartered Accountants of India
Bachelor of Arts - Accounting And Finance
University of Madras
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