Victoria Weik
Panera Bread
419 Webster Forest Dr
8
years of professional experience
Dedicated professional with extensive experience in customer service, team leadership, and upholding safety standards. Demonstrated expertise in efficiently managing tasks while fostering positive customer engagement and driving team success. A solid academic foundation emphasizes teamwork, discipline, and a commitment to achieving organizational goals. Passionate about leveraging skills to enhance operational efficiency and deliver exceptional service.
Work History
Team Lead/Catering Team Leader
5 Years 4 Months- Managed end-to-end order fulfillment operations to enhance customer satisfaction and streamline workflows.
- Enhanced customer relationships by initiating phone conversations and conducting timely follow-ups.
- Guided customers in the order compilation process, ensuring clarity and accuracy.
- Coordinated logistics for prompt delivery of orders to various customer destinations.
- Oversaw team dynamics and performance as team lead, ensuring alignment with organizational goals.
- Led team to improve workflow efficiency and operational goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Counselor
2 Months- Managed and participated in diverse activities for children aged 4-8.
- Worked collaboratively with other counselors to guarantee successful program outcomes.
- Maintained a safe environment by enforcing safety rules and standards for all campers.
- Promoted a positive camp atmosphere by modeling and inspiring fun, respectful behavior.
Table Busser
9 Months- Streamlined table clearing and preparation processes to elevate guest dining experiences.
- Demonstrated composure and efficiency during peak hours, directly impacting customer satisfaction.
- Actively engaged with guests and coworkers to create a more enjoyable and positive dining atmosphere.
Education
High School Diploma
- NHS- National Honor Society
- Played violin- 8 years
- Field hockey - 4 years
- Soccer- 2 years
- GPA: 3.98
Skills
Maintenance and cleanliness skills
Committed team member
Follow direction well
Active participation
Effective under pressure
Open-minded
Adventure
Reliable professional
Personable interaction
Punctual and relatable
Athletic performance
Team collaborate
Supportive team and client interactions
Loyal
Positive attitude
Staff training and development
Effective task delegation
Effective relationship management
Timeline
Counselor
Camp Webegee
06.2021 - 08.2021Read More
Team Lead/Catering Team Leader
Panera Bread
06.2021 - CurrentRead More
Table Busser
Sushi Station
09.2018 - 06.2019Read More
Webster Groves High School
High School Diploma
Read More