Victoria Weik
419 Webster Forest Dr
Summary
Dedicated professional with extensive experience in customer service, team leadership, and upholding safety standards. Demonstrated expertise in efficiently managing tasks while fostering positive customer engagement and driving team success. A solid academic foundation emphasizes teamwork, discipline, and a commitment to achieving organizational goals. Passionate about leveraging skills to enhance operational efficiency and deliver exceptional service.
Overview
8
8
years of professional experience
Work History
Team Lead/Catering Team Leader
Panera Bread
06.2021 - Current
- Managed end-to-end order fulfillment operations to enhance customer satisfaction and streamline workflows.
- Enhanced customer relationships by initiating phone conversations and conducting timely follow-ups.
- Guided customers in the order compilation process, ensuring clarity and accuracy.
- Coordinated logistics for prompt delivery of orders to various customer destinations.
- Oversaw team dynamics and performance as team lead, ensuring alignment with organizational goals.
- Led team to improve workflow efficiency and operational goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Counselor
Camp Webegee
06.2021 - 08.2021
- Managed and participated in diverse activities for children aged 4-8.
- Worked collaboratively with other counselors to guarantee successful program outcomes.
- Maintained a safe environment by enforcing safety rules and standards for all campers.
- Promoted a positive camp atmosphere by modeling and inspiring fun, respectful behavior.
Table Busser
Sushi Station
09.2018 - 06.2019
- Streamlined table clearing and preparation processes to elevate guest dining experiences.
- Demonstrated composure and efficiency during peak hours, directly impacting customer satisfaction.
- Actively engaged with guests and coworkers to create a more enjoyable and positive dining atmosphere.
Education
High School Diploma -
Webster Groves High School
St Louis, MO01-2021
Skills
- Maintenance and cleanliness skills
- Committed team member
- Follow direction well
- Active participation
- Effective under pressure
- Open-minded
- Adventure
- Reliable professional
- Personable interaction
- Punctual and relatable
- Athletic performance
- Team collaborate
- Supportive team and client interactions
- Loyal
- Positive attitude
- Staff training and development
- Effective task delegation
- Effective relationship management
Timeline
Counselor
Camp Webegee
06.2021 - 08.2021
Team Lead/Catering Team Leader
Panera Bread
06.2021 - Current
Table Busser
Sushi Station
09.2018 - 06.2019
High School Diploma -
Webster Groves High School