Victoria Tolley
Springfield
Summary
Dynamic leader with a proven track record at Ross Dress for Less, adept in enhancing stockroom efficiency and fostering team collaboration. Excelled in reducing workplace accidents and optimizing inventory levels, showcasing strong organizational skills and a commitment to safety protocols. Demonstrated excellence in negotiation and problem-solving, driving continuous improvement and cost reduction.
Overview
3
3
years of professional experience
Work History
Stock Room Manager
Ross Dress for Less
09.2024 - 02.2025
- Conducted regular performance reviews, providing constructive feedback to team members for continuous improvement.
- Implemented safety protocols within the stockroom environment, reducing workplace accidents and maintaining compliance with regulations.
- Collaborated with purchasing department to ensure optimal inventory levels were maintained, minimizing stockouts and overstock situations.
- Developed strong relationships with suppliers to negotiate better pricing and delivery terms, reducing overall costs.
- Managed returns process efficiently, resulting in swift resolution of customer issues and minimized financial impact to the company.
- Reduced stock discrepancies through meticulous record-keeping and regular audits.
- Developed and maintained a strong team culture, fostering open communication, collaboration, and mutual respect among staff members.
- Resolved critical inventory issues promptly by collaborating with other departments such as sales, production, or logistics as required.
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
- Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.
- Monitored supplier performance regularly to identify potential risks or areas requiring improvement within supply chain management processes.
- Optimized warehouse layout for easy access and efficient movement of goods, increasing overall workflow efficiency.
- Enhanced team productivity by providing clear guidance and support in daily tasks.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Set up displays of merchandise to market new products to customers.
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Sales Associate
Ross Dress for Less
12.2021 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Graduate Certificate -
Home Schooled
Marysville, WA06.2017
Skills
- Forecasting
- Lean principles
- Stock control
- Stock replenishment
- Performance monitoring
- Sales planning
- Stockroom oversight
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Material handling
- Decision-making
- Daily operations management
- Heavy lifting
- Relationship building
- Logistics analysis
- Team building
- Safety protocols
- Task prioritization
- Work Planning and Prioritization
- Safety standards
- Safety management
- Self motivation
- Route planning
Additional Information
References
Glen Elledge
(417) 839-3706
Timeline
Stock Room Manager
Ross Dress for Less
09.2024 - 02.2025
Sales Associate
Ross Dress for Less
12.2021 - 09.2024
Graduate Certificate -
Home Schooled
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