Victoria Porter
St. Louis
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Art Apprentice
St. Louis ArtWorks
06.2020 - 12.2023
- Worked under the guidance of experienced artist to learn the best practices and techniques.
- Creating artwork commissioned by community members.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Enhanced skills by assisting experienced professionals in various tasks.
Usher
The Muny
06.2022 - 08.2022
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
Floral Assistant
Sophia's Crowns Flower Shop
04.2023 - 05.2024
- Provided assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
- Contributed to business growth by creating visually appealing window displays that attracted potential customers into the store.
- Conducted workshops offering basic floral arrangement techniques to engage community members and increase brand awareness.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
Restaurant Hostess
Applebee's Grill & Bar
03.2024 - Current
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
Criminal Justice
Alabama State University
Montgomery, AL05-2028
High School Diploma -
Clayton High School
St Louis, MO05-2024
Skills
- Customer service
- Strong multitasking
- Active learning
- Relationship building
- Teamwork and collaboration
- Positive attitude
- Attention to detail
Certification
- GIS Certification
Timeline
Restaurant Hostess
Applebee's Grill & Bar
03.2024 - Current
Floral Assistant
Sophia's Crowns Flower Shop
04.2023 - 05.2024
Usher
The Muny
06.2022 - 08.2022
Art Apprentice
St. Louis ArtWorks
06.2020 - 12.2023
Criminal Justice
Alabama State University
High School Diploma -
Clayton High School
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