Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Jacquin

Washington

Summary

In my daily life, as well as in my career, I actively listen, empathize and have patience with people around me. A people person through and through, I get pleasure from bringing a smile to someone's face. I have gained much customer service experience through previous jobs and I find people enjoy interacting with me.

Overview

19
19
years of professional experience

Work History

Employment Specialist

Empac
12.2024 - Current
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.

Customer Service Manager

DriveCentric
10.2022 - 11.2024
  • Build relationships with dealerships by providing excellent customer service
  • Worked independently and as part of a team to come up with solutions and find answers to questions
  • Provide support and knowledge to clients when problems arise
  • Sales of software and new updates and improvements to new and current customers

Paraprofessional

Union R-XI School District
06.2019 - 05.2021
  • Used technology, AV equipment and communication devices in classroom.
  • Helped supervising teacher manage classroom and implement lesson plans.
  • Mentored struggling students, explaining class materials, and helping with specific problems.

Assistant Branch Manager

First Community Credit Union
10.2006 - 04.2016
  • Coached and built team by evaluating and offering constructive feedback to personnel.
  • Trained and mentored new employees, fostering positive work environment.
  • Conducted regular staff meetings to maintain open communication lines.
  • Performed teller and universal banker transactions
  • Listened to customers to determine needs for products and services offered by credit union

Education

Associate in Science (A.S.) -

East Central College
Union, MO
12.2018

Skills

  • Schedule Coordination
  • Complaint resolution
  • Customer Service
  • CRM Software
  • Sales Techniques
  • Account Management
  • Call Center Operations
  • Team Leadership
  • Cross-selling
  • Cash Handling
  • Training and mentoring
  • Staff Management
  • Interpersonal Skills
  • Multitasking

Timeline

Employment Specialist

Empac
12.2024 - Current

Customer Service Manager

DriveCentric
10.2022 - 11.2024

Paraprofessional

Union R-XI School District
06.2019 - 05.2021

Assistant Branch Manager

First Community Credit Union
10.2006 - 04.2016

Associate in Science (A.S.) -

East Central College

Similar Profiles

CREATE PROFILE
Victoria Jacquin