Victoria Chris
Ozark,MO
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
The OC
Ozark, Missouri
10.2024 - Current
- Greeted and assisted visitors and members, ensuring positive first impressions of the facility.
- Managed incoming calls, directing inquiries to appropriate departments for efficient communication.
- Provided information and assistance to visitors and members, addressing membership inquiries and providing detailed information of what the facility offers.
- Organized, maintained and updated information in computer databases when inputting new members and reinstating previous members.
- Developed strong working relationships with team members, fostering a positive work environment.
Kid Zone Staff
The OC
Ozark, Missouri
10.2021 - Current
- Able to supervise a large volume of children, while fostering a nurturing and fun environment.
- Kept work area clean and organized to promote safety for the children.
- Effectively communicated behavior expectations to ensure a positive environment.
Pilates Instructor
Pilates Room Studios
San Diego, California
04.2014 - 11.2020
- Designed and implemented diverse Pilates classes tailored to various skill levels.
- Able to effectively communicate movement patterns to large groups.
- Provided a positive and supportive environment for clients.
Office Manager
Circle of Living, Acupuncture Clinic
San Diego, California
08.2013 - 09.2019
- Provided excellent customer service both in person and over the phone
- Efficiently managed all scheduling.
- Verified insurance benefits, submitted claims and disputed claims as needed.
- Developed and implemented office procedures, improving overall operational efficiency.
- Supervised administrative staff, providing training and support to enhance performance.
- Took payments and followed up on past due balances.
Education
Bachelor of Arts - Conflict Analysis And Dispute Resolution
Salisbury University
Salisbury, MD12-2007
Associate of Arts -
Chesapeake Community College
Wye Mills, MD05-2004
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Guest relations
- Conflict management
Timeline
Front Desk Receptionist
The OC
10.2024 - Current
Kid Zone Staff
The OC
10.2021 - Current
Pilates Instructor
Pilates Room Studios
04.2014 - 11.2020
Office Manager
Circle of Living, Acupuncture Clinic
08.2013 - 09.2019
Bachelor of Arts - Conflict Analysis And Dispute Resolution
Salisbury University
Associate of Arts -
Chesapeake Community College
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