Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Burge

Kansas City

Summary

Experienced graphic designer with over 3 years in the field, known for meticulous attention to detail and meeting project deadlines. Proficient in Adobe Creative Suite, specializing in InDesign and Photoshop. Skilled in time management and problem-solving, ensuring successful project completion and collaboration within team environments. Open to relocation anywhere in the US and authorized to work for any employer.

Experienced with advanced surveillance techniques to identify and mitigate risks. Utilizes strategic investigation methods to ensure asset protection and policy compliance. Track record of effective incident reporting and team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Asset Protection Investigator

Walmart
Kansas City
11.2023 - Current
  • Implemented proactive measures to minimize loss and maintain a safe environment for employees and customers
  • Monitored surveillance cameras and conducted regular patrols to detect and prevent theft, vandalism, and other security breaches
  • Collaborated with law enforcement agencies to investigate incidents of theft or fraud, providing detailed reports and evidence as needed
  • Conducted thorough investigations into suspected internal theft or policy violations, gathering evidence through interviews, surveillance footage review, and inventory audits
  • Maintained accurate records of all security-related incidents, documenting details such as date, time, location, individuals involved, actions taken, and outcomes
  • Performed regular inspections of physical security systems (e.g., alarms, access control systems) to ensure proper functioning
  • Provided excellent customer service by addressing inquiries related to store policies/procedures while maintaining a professional demeanor
  • Developed and maintained relationships with local law enforcement agencies for timely response in case of emergencies or incidents requiring their assistance
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.

Graphic Designer

Impressions by Dunagan
Natchitoches
12.2019 - 04.2023
  • Use Adobe Design Space to create images and layouts.
  • Conceptualizing visuals based on requirements.
  • Prepared rough drafts and ideas for clients.
  • Collaborated with coworkers and clients by brainstorming ideas, visualizing project, and to work on any feedback.
  • Developed visual concepts for political campaigns, businesses, banks, hospitals, and much more as well as walk-in clients.
  • Presented clients with draft concepts for approval and any feedback.
  • Finalized any work before deadlines.
  • Developed both digital / print design projects from small to large for any client, such as, business cards, posters, banners, brochures, all kinds of invitations, cups, pens, printed envelopes, social media graphics, window graphics, car graphics, all types of political ads, flyers, menus, labels, stickers, Funeral programs, and a range of other marketing materials.
  • Worked one on one with clients for any project they wanted.
  • Conceptualized designs, prepare mockups, and create the final designs for printing.
  • Researched concepts, designs, reference material, and similar work.

Cashier/OGP

Walmart
Natchitoches
06.2018 - 12.2019
  • Processing sales transactions and taking payments
  • Calculating the cost of products or services
  • Calculating and returning change for cash transactions
  • Maintaining adequate change denominations and requesting additional change
  • Answering customer questions about products or services and providing recommendations based on customer needs
  • Reconciling cash drawers and sales receipts
  • Reporting issues with equipment
  • Responding to and resolving customer complaints and concerns
  • Processing layaways, returns and exchanges
  • Maintaining clean and tidy checkout and merchandise areas
  • Scanning and bagging items accurately and efficiently
  • Ability to calculate sales and change quickly
  • Accountability and accuracy in reconciling sales receipts and records
  • Service-oriented and willing to help patrons
  • Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
  • Excellent communication to interact with team members and customers
  • Ability to work in a fast-paced and stressful environment
  • Attention to detail to maintain accurate inventory and transaction records

Education

Bachelor's degree - Graphic Design

Northwestern State University of Louisiana
Natchitoches, LA
12.2019

GED -

Pickering High School
Leesville, LA
01.2015

Skills

  • Five years plus of customer service experience
  • Real-time video observation
  • Physical security
  • Incident reporting
  • Access control
  • Asset recovery
  • Video surveillance proficiency
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Proficient in Adobe Photoshop
  • Experienced in document creation using Microsoft Word
  • Photography
  • Graphic Design
  • Microsoft PowerPoint
  • Branding
  • Typography
  • Art direction
  • Adobe InDesign (7 years)
  • Color theory
  • Motion graphics
  • Excel proficiency
  • Adobe Illustrator
  • Adobe Premiere
  • Web design
  • Visual design
  • Layout Design
  • Adobe Creative Suite

Certification

Driver's License

Timeline

Asset Protection Investigator

Walmart
11.2023 - Current

Graphic Designer

Impressions by Dunagan
12.2019 - 04.2023

Cashier/OGP

Walmart
06.2018 - 12.2019

Bachelor's degree - Graphic Design

Northwestern State University of Louisiana

GED -

Pickering High School

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Victoria Burge