Veronica Green
Kansas City
Summary
Dynamic Preload Supervisor at UPS with a proven track record in enhancing operational efficiency and reducing errors through effective process improvements. Skilled in workforce planning and team collaboration, I foster a positive work environment while implementing safety protocols that significantly lower workplace accidents. Committed to excellence in logistics and employee development.
Overview
27
27
years of professional experience
Work History
Preload Supervisor
UPS
Kansas City, KS
09.1999 - Current
- Supervised daily operations to ensure efficient package sorting and delivery processes.
- Trained and mentored team members on safety protocols and operational procedures.
- Monitored workflow to maintain productivity standards and minimize delays.
- Implemented process improvements that enhanced team efficiency and reduced errors.
- Coordinated with management to address staffing needs and optimize resource allocation.
- Managed scheduling of employees, ensuring adequate staffing levels were maintained during peak periods or absences.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
Package Dispatch Supervisor
UPS
Kansas City, KS
03.2011 - 12.2020
- Supervised daily package dispatch operations, ensuring timely and accurate deliveries.
- Coordinated logistics and transportation schedules to optimize workflow efficiency.
- Implemented cost-saving measures that reduced operational expenses without compromising service quality or employee morale.
- Managed a diverse team of dispatchers and drivers, promoting a positive work environment fostering collaboration and teamwork.
- Reduced delivery errors with thorough package verification processes before dispatching to drivers.
- Evaluated staffing needs regularly, adjusting schedules accordingly to meet fluctuating demand while maintaining optimal resource utilization levels consistently throughout the year.
- Scheduled deliveries and pickups according to customer needs.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Education
Associate of Arts - Business Management
Maple Woods Community College
Kansas City, MO05.2012
High School Diploma -
North Kansas City High School
North Kansas City, MO06.1998
Skills
- Standard operating procedures
- Workforce planning
- Performance monitoring
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Workplace safety
- Excellent communication
- Cost reduction
- Multitasking Abilities
- Conflict resolution
- Mentoring and training
- Relationship building
- Self motivation
Timeline
Package Dispatch Supervisor
UPS
03.2011 - 12.2020
Preload Supervisor
UPS
09.1999 - Current
Associate of Arts - Business Management
Maple Woods Community College
High School Diploma -
North Kansas City High School