Veronica Brosam
Buckner
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Vet Technician
Pleasant Hill Animal Clinic
Pleasant Hill, MO
11.2022 - Current
- Assisted in routine animal care and monitoring under supervision.
- Prepared veterinary instruments and equipment for procedures.
- Helped restrain animals during examinations and treatments safely.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Receptionist, Vet Tech, Kennel Hand
Grain Valley Animal Hospital
Grain Valley, MO
05.2021 - 11.2022
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained accurate records of patient files and billing information for efficient processing.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Provided daily care for animals, ensuring comfort and well-being in kennel environment.
Daycare Teacher
Hide and Seek Learning Center
Grain Valley, MO
07.2020 - 05.2021
- Cultivated a nurturing environment that encouraged emotional growth and positive behavior among students.
- Collaborated with parents to discuss children's progress and address any developmental concerns.
- Organized educational activities that promoted creativity, critical thinking, and problem-solving skills.
- Established safety protocols ensuring a secure environment for children during all activities.
Grocery Stocker, Cashier
Thriftway
Buckner, MO
05.2017 - 07.2020
- Stocked shelves efficiently, ensuring product availability and organization.
- Collaborated with management to optimize shelf layouts for enhanced customer experience.
- Processed cash and credit transactions efficiently, ensuring accuracy in all financial exchanges.
- Assisted customers with inquiries, providing exceptional service to enhance overall shopping experience.
Education
High School Diploma -
Fort Osage High School
Independence, MO07-2020
Skills
- Client communication
- Organization skills
- Time management
- Strong work ethic
Timeline
Vet Technician
Pleasant Hill Animal Clinic
11.2022 - Current
Receptionist, Vet Tech, Kennel Hand
Grain Valley Animal Hospital
05.2021 - 11.2022
Daycare Teacher
Hide and Seek Learning Center
07.2020 - 05.2021
Grocery Stocker, Cashier
Thriftway
05.2017 - 07.2020
High School Diploma -
Fort Osage High School