Dynamic Executive Assistant with a proven track record at Blue Cross & Blue Shield of Kansas City, excelling in sales reporting and process improvement. Recognized for enhancing workflow efficiency and mentoring staff, I bring strong calendar management and exceptional communication skills to drive organizational success. Awarded GEM recognition for outstanding contributions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Assistant/Sales Coordinator, Sr (Large G
Blue Cross & Blue Shield of Kansas City
Kansas City
06.2019 - Current
Facilitated daily engagement with senior leadership for effective deadline tracking and event planning.
Spearheaded development of sales progress reports, aligning with established goals.
Executed detailed sales reporting and analysis, implementing ongoing retention strategies.
Coordinated meetings and events among sales teams, brokerage firms, and various entities.
Managed updates within sales department and partner plan relationships with National Alliance.
Instituted streamlined workflows for executives, enhancing calendar management and email reporting.
Received GEM Award recognition from team members at Blue KC in 2021 and 2023.
Handled confidential information with discretion while supporting document preparation for business activities.
Sr. Administrative Assistant
Blue Cross & Blue Shield of Kansas City
Arkansas City
06.2017 - Current
Maintained schedules for multiple executives, coordinating calendars and appointments efficiently.
Liaised among executives, board members, government officials, and brokerage firms to facilitate communication.
Trained and mentored administrative staff on company policies and best practices for daily tasks.
Provided comprehensive administrative support to senior management team.
Compiled diverse data into organized formats for clear reporting.
Updated office documentation systems, increasing productivity and maximizing efficiency.
Coordinated meetings with room reservations, catering, and technical setups for seamless execution.
Executed projects on time and under budget by resolving complex issues for senior leadership.
Executive Administrative Assistant
Clay Platte Baptist Association
Kearney
05.2005 - 05.2017
Developed website for Clay-Platte Baptist Association and managed content updates with brand adherence.
Oversaw calendar management for the Executive Director’s appointments and correspondence.
Facilitated monthly administrative training workshops and peer group sessions.
Executed talent acquisition strategies and fostered relationships within the Association.
Coordinated logistics for Disaster Relief, including travel arrangements and communication with military and FEMA officials.
Created publications such as annual reports, weekly bulletins, and newsletters for the Association.
Managed accounts payable by reconciling purchase orders, invoices, and vendor negotiations, including payroll documentation.
Resolved accounts receivable issues related to Association journals, records, and annual reporting.
Education
Associate of Arts - Business Administration
Metropolitan Community College
Kansas City, MO
05-2022
Skills
Calendar management and office organization
Project coordination and event planning
Sales reporting and data analysis
Confidential information handling
Process improvement strategies
Staff mentoring and conflict resolution
Time management skills
Professional demeanor and travel coordination
Certification
Notary Public, State of Missouri
Timeline
Executive Assistant/Sales Coordinator, Sr (Large G
Senior Client Success Manager Wellness/Ancillary Products at Blue Cross Blue Shield of Kansas CitySenior Client Success Manager Wellness/Ancillary Products at Blue Cross Blue Shield of Kansas City