Vasanth Kamaraj
Montevideo,MVD
Summary
Results-driven Project Lead known for high productivity and efficient completion of tasks. Specialize in strategic planning, risk management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring project goals are met with precision and on time. Manages teams of driven professionals and provides excellent coaching and mentoring services to each team member. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
KAISER
Montevideo
09.2019 - Current
- Project: Managing account in Uruguay location.
- Developed strategies to drive revenue growth and maximize profitability.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time.
- Provided guidance on how to handle difficult customers or situations.
- Provided application support and maintenance for clients, troubleshooting any issues that arose.
- Resolved user inquiries related to software applications via telephone and email.
- Analyzed system logs and identified areas for improvement in terms of efficiency or security measures.
- Investigated any reported incidents to identify underlying cause and develop solutions accordingly.
- Managed the forecasting of monthly, quarterly and yearly revenues.
Project Lead
Horizon Healthcare Services, Inc.
06.2018 - 09.2019
- Coordinated resources to ensure successful completion of projects.
- Created project performance reports for management review.
- Assigned tasks to team members and monitored progress.
- Communicated with stakeholders throughout the life cycle of projects.
- Conducted regular meetings with key personnel to discuss progress and address any issues.
- Analyzed customer requirements in order to develop solutions that meet their needs.
Team Lead
Bank of America
04.2016 - 06.2018
- Monitored team performance against targets, taking corrective action where necessary.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Team Leader
Technosoft Global Service
01.2012 - 02.2016
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Process Acossiate
Apollo Health Street
09.2010 - 12.2011
- Performed data entry tasks for customer support requests.
- Performed data entry in the Electronic Health Records system.
- Verified accuracy of data entry in various databases.
Customer Support Executive
Thinksynq Solutions
07.2009 - 08.2010
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
- Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
Education
Master of Science - Information Technology
K.C.S.Kasi Nadar College of Arts And Science
Chennai04-2009
Bachelor of Science - Microbiology
K.C.S.Kasi Nadar College of Arts And Science
Chennai03-2007
Skills
- Project Management
- ITIL 4
- RIGHTS Management
- Software Estimation
- Resource Allocation
- Risk Management
- Staff training and motivation
- Team Management
- New Hire Onboarding
- Technical Support
- Timesheet Processing
- Employee Supervision
- Team Building and Leadership
- MS Office
- Decision-Making
- Incident Management
- Major Incident Management
- Client Relations
Certification
- Domain : CorpFunctions Curriculum
- Version-1.0 | 21-Sep-2024 - ΝΑ
- Domain advisory: Foundation
- Domain advisory: Foundation Domain Process Curricula
- Version-1.0 | 21-Sep-2024-ΝΑ
Competencies
- Communication L2
- Taking Ownership L2
- HIPAA E1
- Project Management EO
- Service Management EO
- People Development L1
- Lean Six Sigma (LSS) EO
Awards
- On The Spot Award 25-Apr-2024
- On the Spot (Team) Award 10-Jan-2024
- Xcelerate Victor Certificate 05-Dec-2023
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Accomplishments
- Service Commitment Award in 2019
- BPS Champions League - Team Award
Affiliations
- Metamorph : Certificate in Business Analysis
- Metamorph : Certificate in Healthcare domain
- Process : Agile Way of Working Foundation
- BPS : Visual Basics for Applications Foundation
- BDA : Certificate in Healthcare
Timeline
Project Manager
KAISER
09.2019 - Current
Project Lead
Horizon Healthcare Services, Inc.
06.2018 - 09.2019
Team Lead
Bank of America
04.2016 - 06.2018
Team Leader
Technosoft Global Service
01.2012 - 02.2016
Process Acossiate
Apollo Health Street
09.2010 - 12.2011
Customer Support Executive
Thinksynq Solutions
07.2009 - 08.2010
Master of Science - Information Technology
K.C.S.Kasi Nadar College of Arts And Science
Bachelor of Science - Microbiology
K.C.S.Kasi Nadar College of Arts And Science
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