Vanessa Eliassaint
Kansas City
Summary
With hands-on experience, eager to learn new skills and advance knowledge. I am a positive role model with a focus on team leadership, personnel support, and building customer relationships.
Overview
9
9
years of professional experience
Work History
Patient Care Assistant
Meritas Healthcare
04.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associate
Hibbett Sports
07.2021 - Current
- Streamlined inventory management to eliminate the need for stock replenishment
- Built rapport with clients by providing quality customer service and problem solving
- Established personal connections with customers, exceeding customer service expectations
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
Customer Advocate
Speedy Cash
01.2021 - Current
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Created a new customer database by entering customer information into a database
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
CNA
Vibrant Health
01.2022 - 09.2024
- Enhanced patient comfort amidst drastic changes
- Optimized use of resources for patient care
- Cultivated a supportive and empathetic environment
- Effectively managed unexpected situations
Online Grocery Rep
Walmart Neighborhood Market
04.2020 - 07.2021
- Checked customer prices and processed sales by scanning barcodes
- Product branding and marketing
- I'm restocking inventory and coordinating with coworkers
- I'm figuring out how much something costs
- I'm in charge of the client system, order tracking, and supermarket sales
Cashier
McDonald's
04.2016 - 11.2019
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about monthly menu promotions to increase sales
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Inquired about customer satisfaction on a regular basis, anticipated additional needs, and fulfilled additional requests
Education
Nursing (LPN) - undefined
Donnelly College
Kansas City, KS12.2024
Highschool - undefined
East high school
Kansas City, MO05.2020
Skills
- Sales Experience
- Computer Literacy
- Excellent Communication Skills
- Team Building
- Bilingual in Haitian Creole
- Data Entry
- Advanced Mathematical Aptitude
LANGUAGES
English
Haitian Creole
Timeline
Patient Care Assistant
Meritas Healthcare
04.2024 - Current
CNA
Vibrant Health
01.2022 - 09.2024
Sales Associate
Hibbett Sports
07.2021 - Current
Customer Advocate
Speedy Cash
01.2021 - Current
Online Grocery Rep
Walmart Neighborhood Market
04.2020 - 07.2021
Cashier
McDonald's
04.2016 - 11.2019
Nursing (LPN) - undefined
Donnelly College
Highschool - undefined
East high school
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