Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valorie Hyler

Kansas City

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, and coordinating. Professional in customer service known for high productivity and efficiency in task completion.

Overview

20
20
years of professional experience
1
1
Certification

Work History

PT Caregiver/Recruiter

Briva Home Care
Kansas City
10.2023 - Current
  • Assisted clients with daily living activities and personal care tasks.
  • Followed care plan and directions to administer medications.
  • Sourced and screened potential candidates for open positions.

PAC Supervisor

Cerner Corporation
Kansas City
01.2016 - 12.2024
  • Oversaw solutions to ensure alignment with downstream revenue cycle and clinical systems
  • Led client meetings and working sessions for validation and review
  • Consult with clients on end-to-end workflow design across Scheduling and/or Registration service lines.

PRN Home Health Aide

Blue Skies Home Health Care
Kansas City
10.2006 - 02.2021
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Administered medications as directed by healthcare providers.

Customer Service Representative

JCPenney
Kansas City
03.2013 - 02.2016
  • Assisted customers with product inquiries and store navigation.
  • Resolved customer complaints using effective communication techniques.
  • Answered high-level of inbound and outbound calls

Education

GED
Kansas City, MO

Skills

  • Healthcare coordination
  • Scheduling optimization
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Strong ethics

Certification

  • Life Insurance Certification

Timeline

PT Caregiver/Recruiter

Briva Home Care
10.2023 - Current

PAC Supervisor

Cerner Corporation
01.2016 - 12.2024

Customer Service Representative

JCPenney
03.2013 - 02.2016

PRN Home Health Aide

Blue Skies Home Health Care
10.2006 - 02.2021

GED
Valorie Hyler