TYSON BALLARD
Independence
Summary
Leveraged 9+ years of experience to effectively resolve conflicts and enhance customer communications while ensuring safety in heavy labor.
Overview
10
10
years of professional experience
Work History
Material Handler
Builder’s First Source
10.2022 - 01.2026
- Executed operation of forklifts and pallet jacks to streamline material transport within warehouse.
- Executed loading and unloading of materials to ensure precise inventory management and organization.
- Ensured cleanliness and safety of work areas to uphold regulatory compliance.
- Executed regular inspections of equipment to uphold performance and safety standards.
- Facilitated collaboration among team members to optimize processes and improve workflow efficiency.
- Demonstrated adaptability by effectively managing shifting workloads in dynamic environments.
- Executed inventory transportation to designated locations, ensuring efficient distribution.
- Facilitated collaboration among team members to achieve timely task completion and uphold high-quality work standards.
- Executed operation of forklifts and pallet jacks to facilitate efficient transfer of large products within warehouse.
- Facilitated efficient loading and unloading of cargo for drivers.
- Oversaw timely delivery of goods to designated locations.
- Demonstrated consistent attendance and proactive learning of job functions.
- Executed loading and unloading operations for trucks, ensuring minimal damage to goods and maximizing space utilization.
- Facilitated effective communication among team members to enhance operational efficiency.
- Ensured compliance with safety protocols throughout transportation processes.
- Executed team lifting of large windows and exterior door units, ensuring safe handling of weights up to 500 pounds.
Customer Service Representative
Allegion
04.2019 - 11.2019
- Order tests that could determine the causes of product malfunctions.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Refer unresolved customer grievances to designated departments for further investigation.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Picker
Jet
01.2019 - 02.2019
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Dispose of damaged or defective items, or return them to vendors.
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
Cashier/Sacker
Cosentino’s Price Chopper
10.2017 - 10.2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Supervise others and provide on-the-job training.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Offer customers carry-out service at the completion of transactions.
- Weigh items sold by weight to determine prices.
- Issue trading stamps, and redeem food stamps and coupons.
- Cash checks for customers.
Bus Boy
Austin’s Bar and Grill
01.2016 - 03.2016
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Serve ice water, coffee, rolls, or butter to patrons.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Locate items requested by customers.
- Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Serve food to customers when waiters or waitresses need assistance.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
- Carry trays from food counters to tables for cafeteria patrons.
- Replenish supplies of food or equipment at steam tables or service bars.
- Wash glasses or other serving equipment at bars.
Education
High School Diploma - undefined
GARDNER EDGERTON HIGH SCHOOL
Gardner, KS05.2018
Skills
Ensured accuracy and precision in work outputs to maintain high-quality standards
Exhibited a results-oriented mindset, ensuring high performance in targeted projects
Exhibited unwavering commitment to tasks while fostering a positive work environment
Cultivated a positive work atmosphere through approachability and flexibility in interactions with colleagues
Personal Information
Title: ANY POSITION
Timeline
Material Handler
Builder’s First Source
10.2022 - 01.2026
Customer Service Representative
Allegion
04.2019 - 11.2019
Picker
Jet
01.2019 - 02.2019
Cashier/Sacker
Cosentino’s Price Chopper
10.2017 - 10.2018
Bus Boy
Austin’s Bar and Grill
01.2016 - 03.2016
High School Diploma - undefined
GARDNER EDGERTON HIGH SCHOOL