Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyshon Bankston

Kansas City

Summary

Dedicated Food Service Specialist and Utilities Equipment Repairer with extensive military experience. Proven ability to manage complex operations, maintain equipment, and provide excellent customer service in high-pressure environments. Skilled in communication, organization, multitasking, and technical troubleshooting.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Stock Associate

JCPenney
10.2014 - 02.2015
  • Managed inventory and restocked merchandise
  • Maintained organization of shelves and clothing racks
  • Demonstrated physical stamina in handling merchandise
  • Ensured a clean and orderly store environment
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Utilities Equipment Repairer (MOS 91C)

Army National Gaurd
01.2022 - Current
  • Perform field and sustainment-level maintenance on utilities and support systems, including air conditioning, refrigeration, heating, and fire suppression equipment
  • Diagnose and repair malfunctions using technical manuals, diagnostic instruments, and specialized tools
  • Conduct routine and preventive maintenance to ensure equipment reliability and readiness
  • Supervise junior personnel in executing maintenance and repair operations
  • Inspect and repair electrical and vapor systems in HVAC units
  • Maintain bottle cleaning and charging stations, portable heaters, and fire extinguisher recharging systems
  • Ensure adherence to safety standards and operational protocols during all maintenance tasks
  • Tested equipment to uncover faults and determine repair needs.
  • Collaborated with cross-functional teams to streamline repair processes and increase efficiency.

DEERS Office Operator

U.S. Army
05.2023 - 10.2023
  • Provided frontline customer service for ID card and Common Access Card (CAC) services to military personnel and their dependents
  • Operated DEERS/RAPIDS systems to process, register, and maintain accurate records for Department of Defense beneficiaries
  • Issued and managed Armed Forces ID cards and CACs, ensuring adherence to DoD eligibility guidelines
  • Served as a Verifying Official (VO), validating the identity and eligibility of authorized personnel
  • Verified, reviewed, and processed official documentation with attention to detail and data integrity
  • Maintained and performed basic troubleshooting on RAPIDS system equipment
  • Completed required DEERS/RAPIDS training and certifications
  • Supported administrative functions and assisted in resolving ID and eligibility issues

Amazon Warehouse Associate

Amazon
06.2022 - 11.2022
  • Loaded and unloaded pallets and individual cases from trailers, transporting empty pallet boards to storage
  • Packed customer orders in appropriately sized boxes with correct packaging materials (e.g., air bubbles)
  • Sorted orders to ensure accuracy against customer receipts before shipment
  • Loaded trailers with packed orders according to position-specific requirements
  • Placed received inventory in designated warehouse locations
  • Troubleshoot order issues using Amazon's internal systems, including missing items, excess inventory, and weight discrepancies
  • Manually applied shipping data using computer tools to generate accurate labels
  • Ensured all customer orders were processed and delivered to the shipping department on schedule
  • Demonstrated strong teamwork, problem-solving, and analytical skills in a fast-paced environment

Food Service Specialist

Army National Guard
06.2014 - 06.2022
  • Prepared and served meals in both field and garrison settings for up to 1,000 personnel
  • Planned menus, ordered supplies, and maintained kitchen inventory
  • Operated and maintained field kitchen equipment
  • Conducted preventive maintenance and followed safety guidelines
  • Demonstrated stamina, adaptability, and attention to detail in fast-paced environments
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Optimized meal production processes, resulting in lower wait times for customers during peak hours.

Education

African Center College Preparatory Academy
05.2013

Skills

  • Culinary skills & menu planning
  • Strong adaptability & problem solving
  • Excellent organizational & communication abilities
  • Microsoft Office (Word, Excel, PowerPoint)
  • Equipment maintenance & sanitation procedures
  • Able to type 40 WPM
  • Time management & multitasking
  • Team Player, Problem Solving, Analytical, Leadership

Certification

  • EPA 608 Universal Certification – Army National Guard – Issued June 2022
  • EPA 609 Certification – Army National Guard – Issued June 2022

Timeline

DEERS Office Operator

U.S. Army
05.2023 - 10.2023

Amazon Warehouse Associate

Amazon
06.2022 - 11.2022

Utilities Equipment Repairer (MOS 91C)

Army National Gaurd
01.2022 - Current

Stock Associate

JCPenney
10.2014 - 02.2015

Food Service Specialist

Army National Guard
06.2014 - 06.2022

African Center College Preparatory Academy

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Tyshon Bankston