Tyria Walton

• Curated engaging educational programs to enhance visitor experience and knowledge of exhibits.
• Trained and mentored new associates on museum operations and customer service best practices.
• Managed visitor inquiries, providing exceptional customer service and resolving issues efficiently.
• Developed marketing materials to promote exhibitions, enhancing visibility and attracting diverse audiences.
• Facilitated engaging activities for children, promoting social interaction and teamwork.

• Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
• Trained new staff on operational procedures and customer service protocols, improving team efficiency.
• Implemented best practices for merchandise presentation, leading to enhanced customer engagement and satisfaction.
• Monitored compliance with safety standards, ensuring a secure environment for employees and customers.
• Learned new materials, processes, and programs quickly.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed and implemented age-appropriate educational programs to foster child development.
• Supervised daily activities, ensuring safety and engagement of children in a nurturing environment.

Assisted in daily operations by supporting transit staff with routine tasks and customer inquiries.

• Collaborated on projects to enhance service delivery and improve passenger experience.
• Participated in safety training sessions, ensuring compliance with all regulations and protocols.
• Engaged with community outreach efforts to promote public transportation benefits among residents.
• Strengthened interpersonal skills by effectively navigating conflict resolution scenarios within group settings, resulting in positive outcomes for all parties involved.