Summary
Work History
Education
Skills
Timeline
Generic

Tyler Lumm

Kansas City

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support.

Adaptable courtesy worker proficient in assisting with customer refunds and returns. Talented at multitasking and effectively completing different essential tasks simultaneously.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Work History

Front End Courtesy Clerk

Menards
  • Assisted customers with large purchases by carrying items to vehicles.
  • Restocked and organized merchandise in front lanes.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Platte County High School
Platte City, MO
05.2024

Skills

  • Service Quality
  • Cart Returns
  • Carrying Purchases
  • Customer Service
  • Effective Communication
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Store Cleaning
  • Product Restocking
  • Efficient and Detail-Oriented
  • Collecting Carts
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Merchandise Stocking
  • Loading and Unloading Carts
  • Hygiene Standards
  • Shift End Procedures
  • Price Checking
  • Team-Oriented and Cooperative

Timeline

Front End Courtesy Clerk

Menards

Platte County High School
Tyler Lumm