Tyler Lowstetter
Rushville
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. As well as having expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
Work History
Team Lead Ride Operator
Worlds of Fun Amusement Park
06.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
FOH Team Member
Chick-fil-A
02.2021 - 10.2021
- Greeted customers and answered questions related to products and services.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Education
Bachelor of Science - Criminal Justice And Criminology
University of Central Missouri
Warrensburg, MO05.2026
High School Diploma -
Platte County High School
Platte City, MO05.2022
Skills
- Performance Monitoring
- Regulatory Compliance
- Workplace Safety
- Quality Control
- Performance Improvement
- Equipment Maintenance
- Quality Improvement
- Team Supervision
- Documentation and Reporting
- Mentoring
- Coaching and Mentoring
- Performance monitoring
Timeline
Team Lead Ride Operator
Worlds of Fun Amusement Park
06.2022 - Current
FOH Team Member
Chick-fil-A
02.2021 - 10.2021
Bachelor of Science - Criminal Justice And Criminology
University of Central Missouri
High School Diploma -
Platte County High School
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