Tyler Johnston
Columbia
Summary
Dynamic real estate professional with a proven track record as a Real Estate Agent and Property manager, recognized as Rookie of the Year in Real Estate and grown Real Property Group exponentially since inception. Expert in relationship management and negotiation, consistently exceeding client expectations and driving repeat business. Adept at operations management, fostering a collaborative culture that enhances team performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Real Property Group & Rock Bridge Real Estate
05.2017 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Support and encourage fellow agents within our brokerage to excel and succeed.
- Increase customer satisfaction by providing high-quality services and timely communication.
- Manage daily operations for optimal efficiency, streamlining processes to reduce costs.
- Speak professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Real Estate Agent
The Foundation Realty
05.2017 - 03.2018
Leasing Manager
Property Professionals Management
04.2014 - 04.2017
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
Real Estate Agent
Century 21 - Iron Gate Real Estate
06.2013 - 04.2017
- Rookie of the year among multiple states, with the highest volume sold, for a first year agent.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Education
Bachelor of Arts - Education
Lindenwood University
Saint Charles, MO05-2005
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Personnel management
- Negotiation
Timeline
Owner/Operator
Real Property Group & Rock Bridge Real Estate
05.2017 - Current
Real Estate Agent
The Foundation Realty
05.2017 - 03.2018
Leasing Manager
Property Professionals Management
04.2014 - 04.2017
Real Estate Agent
Century 21 - Iron Gate Real Estate
06.2013 - 04.2017
Bachelor of Arts - Education
Lindenwood University
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