Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Manage money and Financial Services at an advanced level
Retail Sales and Customer Service Associate
Best Buy
11.2023 - 04.2024
Stocks merchandise in the warehouse or on the sales floor
Responsible for friendly, fast & accurate processing of all customer transactions by operating the cash register per Best Buy Policy & Procedure
Offers store solutions and answers basic questions about store programs, services and product locations
Knowledgeable about computers, systems and programs
Fast and friendly customer service with great ability to up sale.
Personal/Digital Shopper
Walmart
08.2022 - 11.2023
Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customer as needed to ensure satisfaction; and following up on out-of-stock merchandise
Front End Associate/Cashier
Walmart
11.2021 - 08.2022
Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; promoting products and services; operating equipment, such as cash registers and related tools.