Tyler Duley
Kansas City
Summary
Growth-focused CRO with a hunter’s AE mindset and deep experience leading GTM strategy, sales execution, and revenue operations across SaaS, CCaaS/UCaaS, and enterprise tech sectors. Proven ability to not only design scalable revenue engines but also personally drive new business as an AE — building pipeline, closing deals, and exceeding quotas. Skilled at improving conversion performance across the funnel and aligning marketing, sales, and product around data-driven decisions. Recognized for building high-performing teams while maintaining an individual contributor edge, consistently accelerating pipeline velocity, improving CAC efficiency, and expanding LTV.
Overview
8
8
years of professional experience
Work History
Chief Revenue Officer
Emvia CX
01.2024 - Current
- Own end-to-end revenue strategy including CRO-led experimentation to optimize acquisition, onboarding, and retention.
- Built and managed a new Channel Partner Program (Intelsys, Avant), generating incremental pipeline across enterprise verticals.
- Architected a scalable outbound and ABM motion that increased SQL-to-close rate by 26%.
- Direct accountability for $7M annual quota; exceeded H1 targets by 118%.
Enterprise Account Executive / Head of Sales (CCaaS/UCaaS)
Edify Labs
01.2022 - 01.2024
- Led full-cycle sales with national coverage; helped refine the sales process based on CRO principles like funnel analysis, A/B testing on messaging, and iterative ICP refinement.
- Achieved $1.5M annual quota and was named AE of the Year in 2022 and 2023.
- Collaborated with marketing to improve demo-to-close rate via conversion tracking and sales script optimization.
Commercial Account Executive (CCaaS/UCaaS)
Genesys
08.2019 - 01.2021
- Managed three-state territory with a $1.25M annual quota; closed at 185% of plan, earning Presidents Club.
- Partnered with product and customer success to improve upsell funnel based on behavioral usage metrics.
Sales Executive (SaaS)
Costar Group
05.2017 - 08.2019
- Managed $2M in book-of-business while consistently optimizing outreach and follow-up strategies for better lead-to-opportunity conversion.
- Presidents Club recipient (2018) for surpassing quota and leading in client retention.
Education
Bachelor of Business Administration - Marketing
University of Missouri
Kansas City, MO05.2017
Skills
- Revenue strategy
- Channel partner development
- Sales forecasting
- Cross-functional collaboration
- Strategic thinking
- Deal structuring
Awards And Affiliations
- Presidents Club, Genesys, 2020
- AE of the Year, Edify Labs, 2022
- AE of the Year, Edify Labs, 2023
- Presidents Club, Costar Group, 2018
- Former Student-Athlete, KCKCC, 2012-2013
Timeline
Chief Revenue Officer
Emvia CX
01.2024 - Current
Enterprise Account Executive / Head of Sales (CCaaS/UCaaS)
Edify Labs
01.2022 - 01.2024
Commercial Account Executive (CCaaS/UCaaS)
Genesys
08.2019 - 01.2021
Sales Executive (SaaS)
Costar Group
05.2017 - 08.2019
Bachelor of Business Administration - Marketing
University of Missouri
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