Summary
Overview
Work History
Education
Skills
Timeline
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Ty Barnes

Springfield

Summary

Dynamic professional with a proven track record at Aflac, excelling in customer service and problem-solving. Adept at developing tailored insurance plans and fostering client relationships, resulting in increased client retention. Recognized for strong communication skills and attention to detail, ensuring compliance and satisfaction in all interactions.

Overview

7
7
years of professional experience

Work History

Level 3 Associate

Everything Kitchens
Republic, MO
11.2025 - Current
  • Managed inventory levels and organized stock for efficient order processing.
  • Collaborated with team to streamline operations and improve customer service response times.
  • Trained new associates on product knowledge and operational procedures to enhance team performance.
  • Conducted quality checks to ensure compliance with company standards and customer satisfaction.
  • Coordinated with cross-functional teams to resolve issues impacting supply chain efficiency.

Insurance Agent

Aflac
Springfield, MO
01.2025 - 10.2026
  • Developed personalized insurance plans to meet clients' unique needs.
  • Conducted thorough policy reviews to ensure compliance with industry standards.
  • Fostered relationships with clients through regular follow-ups and support.
  • Educated clients on coverage options and benefits of various policies.
  • Collaborated with team members to enhance sales strategies and improve outreach efforts.
  • Identified potential market opportunities through research and client feedback.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Security Officer

Allied Universal Security Services
Springfield, MO
02.2024 - 01.2025
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular patrols to deter potential threats and maintain order.
  • Collaborated with law enforcement during incidents to enhance response effectiveness.
  • Assisted in training new team members on security procedures and emergency protocols.

Life Support Systems Tech

Wonders of Wildlife
Springfield, MO
08.2023 - 02.2024

Oversaw maintenance of systems critical to water quality and compliance standards.

Monitored and adjusted water quality through routine changes.

Restored functionality of out-of-service systems to ensure operational continuity.

Airborne Infantryman

Army
Fort Bragg, NC
02.2020 - 08.2023
  • Executed tactical operations in diverse environments, ensuring mission success and troop safety.
  • Conducted reconnaissance and surveillance missions to gather critical intelligence for strategic planning.
  • Collaborated with team members to develop and implement effective combat strategies in high-pressure situations.
  • Trained and mentored junior soldiers on weapon systems, tactics, and safety protocols to enhance unit readiness.

Education

High School Diploma -

Liberty
Mountain View, MO
05.2019

Skills

  • Communication (speaking & writing clearly)
  • Teamwork & collaboration
  • Time management
  • Reliability & punctuality
  • Problem-solving
  • Adaptability
  • Work ethic
  • Attention to detail
  • Customer service
  • Critical thinking
  • Conflict resolution
  • Decision-making under pressure
  • Prioritizing tasks
  • Learning quickly on the job
  • Following instructions
  • Safety awareness
  • Operating tools/equipment
  • Basic computer use
  • Handling physical workload
  • Email communication
  • Data entry
  • Basic troubleshooting
  • Using job-specific software
  • Professional attitude
  • Respectful communication
  • Customer interaction
  • De-escalation (handling upset customers)
  • Team coordination

Timeline

Level 3 Associate

Everything Kitchens
11.2025 - Current

Insurance Agent

Aflac
01.2025 - 10.2026

Security Officer

Allied Universal Security Services
02.2024 - 01.2025

Life Support Systems Tech

Wonders of Wildlife
08.2023 - 02.2024

Airborne Infantryman

Army
02.2020 - 08.2023

High School Diploma -

Liberty
Ty Barnes