Truman Dodge
Springfield
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in team leadership and mentorship. Proven track record in enhancing customer service and food safety standards. Adept at processing payments and solving problems efficiently, fostering a positive environment that drives team performance and satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
04.2025 - 01.2026
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Provided coaching and mentoring to employees.
Volunteer
Red Rack Thrift Store
01.2025 - 02.2025
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Ozark Highschool
Ozark, MO05-2026
Skills
- Processing payments
- Team leadership and supervision
- Sales expertise
- Mentorship
- Problem-solving
- Time management
- Food safety
- Food preparation
- Customer service
Timeline
Crew Trainer
McDonald's
04.2025 - 01.2026
Volunteer
Red Rack Thrift Store
01.2025 - 02.2025
High School Diploma -
Ozark Highschool