Truman Cloven

As a receiver for Reman I have learned all the procedures and processes required to excel in that position. One the line I was processing up to 150 units per shift. Now that I am working on the dock and receiving new parts I have been very successful at that position.

I even created an extensive training guide for that role.

• Maintained a clean and organized receiving area, enhancing workflow and productivity.
• Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
• Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
• Coordinated with other departments for seamless integration of received goods into various operations.

As the GM I was responsible for the success of my store unit, this included: staffing, scheduling, ordering, money control, Maintenace, and all other functions necessary. The unit I managed was one of the highest profit stores in the company.

• Developed and implemented strategies to increase sales and profitability.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.

Company Overview: This was our family owned business

Since I was already a broker I assumed the role of Sales Manager

During this time I created sales tracking systems and training programs for sales associates and improved sales tremendously.

• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Increased sales revenue by developing and implementing effective sales strategies.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.