Troy Hanson
Crocker
Summary
Skilled in facility and equipment maintenance with extensive experience in plumbing, electrical, and HVAC systems. Proven ability to troubleshoot and perform preventative and reactive maintenance in high-occupancy environments. Seeking to leverage expertise as a Maintenance Supervisor to enhance operational efficiency and team performance.
Dependable maintenance technician offering several years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Maintenance Technician
IHG Army Hotels
Fort Leonard Wood
02.2023 - Current
- Perform routine and preventative maintenance on hotel facilities, equipment, and fixtures, including boiler systems, plumbing repairs, pressure checks, and HVAC components.
- Conduct inspections and diagnostic testing of mechanical systems; execute repairs using hand and power tools.
- Respond promptly to emergency maintenance requests in a high-occupancy environment.
- Document repair activities, maintain accurate records, and complete required equipment safety training.
- Regularly work at heights using ladders, lift 50+ lbs., and operate in varying temperatures.
Rotomolding Supervisor
Natural Structures
Baker City
03.2013 - 06.2020
- Performed daily maintenance, diagnostics, and repairs on industrial rotomolding machines, including PLC controller replacements.
- Trained staff on safe equipment operation and preventative maintenance.
Maintenance and Housekeeping Manager
The Commons Hotel and Suites at Denver Tech Center
Englewood
06.2008 - 01.2011
- Performed hands-on repairs utilizing multi-craft skills in plumbing, electrical, HVAC, carpentry, painting, and mechanical systems across 90+ rooms and common areas.
- Conducted daily inspections, tested systems (fire alarms, sprinklers), and completed timely repairs with tools and equipment.
- Managed emergency responses, special projects, contractor coordination, work orders, and supply inventory.
- Supervised 15+ team members and ensured completion of safety and operational training.
Hotel Maintenance
Holtze Executive Village
Overland Park
07.2002 - 06.2008
- Executed comprehensive maintenance and repairs on HVAC, plumbing, electrical, carpentry, pools, and building systems.
- Inspected facilities and grounds regularly to identify issues and complete scheduled and emergency repairs using diagnostic tools.
Education
Associate Degree - Nondestructive Testing Technology
Southeast Community College
Milford, NEHigh School Diploma -
Nodaway-Holt RVII
Graham , MO 08.1988 - 01/1992
Skills
- Facility maintenance
- Equipment maintenance
- Fixture maintenance
- Plumbing
- Electrical
- HVAC
- Boilers
- Carpentry
- Mechanical maintenance
- Routine inspections
- Diagnostics
- Testing
- Troubleshooting
- Hand tools
- Power tools
- Measuring instruments
- Diagnostic equipment
- Preventative maintenance
- Reactive maintenance
- Emergency maintenance
- Work order documentation
- Record keeping
- Safety compliance
- Fire safety
- LOTO
- PPE
- Chemical handling
- Physical lifting
- Team supervision
- Training
Certification
- NDT Level II
- CPR Certification
References
References available upon request
Timeline
Maintenance Technician
IHG Army Hotels
02.2023 - Current
Rotomolding Supervisor
Natural Structures
03.2013 - 06.2020
Maintenance and Housekeeping Manager
The Commons Hotel and Suites at Denver Tech Center
06.2008 - 01.2011
Hotel Maintenance
Holtze Executive Village
07.2002 - 06.2008
High School Diploma -
Nodaway-Holt RVII
08.1988 - 01/1992
Associate Degree - Nondestructive Testing Technology
Southeast Community College