Tristen Dye
Agency
Summary
Experienced in cash handling, customer service, and banking operations as a Teller. Leveraging strong communication and problem-solving skills to efficiently address customer needs. Proven track record of maintaining accuracy in financial transactions and ensuring positive customer experiences. Closing in on a bachelor's degree in Computer Science with a minor in cyber security, with only one semester left. Goal is to transition into the tech world, focusing on Cyber Security.
Overview
7
7
years of professional experience
Work History
Teller
Nodaway Valley Bank
06.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
IT Intern
Nodaway Valley Bank
06.2024 - 08.2024
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
Sales Associate
Dick's Sporting Goods
08.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Mechanic/Inside Sales
Duke Rentals
09.2019 - 05.2021
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
A+ Tutoring
Mid-Buchanan High School
08.2018 - 05.2019
- This means that throughout my high school career, I have spent 50+ hours working in elementary schools helping to tutor young students. I’m passionate about health and wellness and I chose to help young students learn new fun ways to stay active.
Education
High School -
Mid-Buchanan High School
01.2019
Associates - Fine Arts
Metropolitan Community College
05-2023
Bachelor of Science - Computer Science
Missouri Western State University
Saint Joseph, MO12-2025
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Goal-oriented focus
- Listening and comprehension
- Problem-solving skills
- Hardware installations
- Phishing awareness
Timeline
IT Intern
Nodaway Valley Bank
06.2024 - 08.2024
Teller
Nodaway Valley Bank
06.2023 - Current
Sales Associate
Dick's Sporting Goods
08.2021 - 05.2023
Mechanic/Inside Sales
Duke Rentals
09.2019 - 05.2021
A+ Tutoring
Mid-Buchanan High School
08.2018 - 05.2019
High School -
Mid-Buchanan High School
Associates - Fine Arts
Metropolitan Community College
Bachelor of Science - Computer Science
Missouri Western State University
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