Tristan Laning
Saint Louis
Summary
Offering proactive approach and keen interest in learning and developing within management environment. Brings understanding of business operations and project management fundamentals, along with analytical and organizational skills. Ready to use and develop critical thinking and communication skills in Financial Services role.
Overview
4
4
years of professional experience
Work History
ERP Management Intern
Charter Spectrum
05.2024 - 08.2024
- Managed and resolved support tickets using Cherwell, addressing issues and requests related to business systems including Ariba, SAP, and Fieldglass
- Assisted in the configuration and maintenance of ERP systems to ensure smooth business operations and data accuracy
- Collaborated with cross-functional teams to troubleshoot and resolve system-related problems, enhancing overall system efficiency
- Conducted data analysis and generated reports to provide insights into system performance and user activity
- Reduced CC to AN report tickets by 10%
- Supported the implementation of system upgrades and new features, including testing and documentation of changes
- Developed and maintained documentation for system processes and user guidelines to facilitate knowledge transfer and training
Leasing Associate
Hamilton Point Investments
10.2023 - 04.2025
- Manage the leasing process for residential properties, including generating and following up on lease leads to secure new tenants
- Conduct thorough background checks on prospective tenants, including credit, employment, and rental history verification, ensuring compliance with company policies and legal requirements
- Perform market forecasting and analysis to determine competitive rental rates and identify trends, contributing to strategic pricing and leasing decisions
- Coordinate and conduct property tours for prospective tenants, highlighting key features and addressing inquiries to facilitate leasing agreements
- Consistently exceeded leasing goals, recognized as the Top Performing Leasing Agent of the Year (2023-2024) for outstanding conversion rates and occupancy contributions.
- Collaborate with the property management team to resolve tenant issues and ensure high levels of tenant satisfaction and retention
Promotions & Logistics Intern
O'Fallon Hoots
01.2021 - 05.2021
- Assisted in the planning and execution of promotional events and game-day activities to enhance fan engagement and attendance
- Coordinated logistics for events, including scheduling, vendor management, and on-site setup, ensuring smooth and successful execution
- Collaborated with the marketing team to develop promotional materials and campaigns, including social media content, flyers, and advertisements
Education
Bachelors of Science - Business Administration
University of Missouri Columbia
Columbia, MO05.2025
Skills
- Microsoft Products
- ERP implementation
- Business process analysis
- Strong negotiation skills
- Customer service expertise
- Goal-oriented mindset
- Sales proficiency
- Inbound and outbound calls
- Sales skills
- Demand forecasting
- Strong work ethic
- Professional appearance
Timeline
ERP Management Intern
Charter Spectrum
05.2024 - 08.2024
Leasing Associate
Hamilton Point Investments
10.2023 - 04.2025
Promotions & Logistics Intern
O'Fallon Hoots
01.2021 - 05.2021
Bachelors of Science - Business Administration
University of Missouri Columbia
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