Trison Bringus
St.joseph
Summary
Adept at fostering customer loyalty and exceeding sales targets, I leveraged my strong work ethic and exceptional communication skills at Anderson Ford to significantly enhance client satisfaction. Skilled in vehicle assessment and multitasking, my leadership also contributed to staff development and efficient workflow management, ensuring high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Service Advisor
Anderson Ford
08.2021 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Reduced wait times with efficient coordination of service tasks among technicians.
Shift Leader
Buffalo Wild Wings
02.2015 - 12.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma -
Central High School
Saint Joseph, MO05.2011
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Attention to detail
- Excellent communication
- Service recommendations
- Team player mentality
- Handling customer complaints
- Goal-oriented mindset
- Staff education and training
- Workflow management
- Data processing
- Client rapport
Timeline
Service Advisor
Anderson Ford
08.2021 - Current
Shift Leader
Buffalo Wild Wings
02.2015 - 12.2019
High School Diploma -
Central High School
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