Summary
Overview
Work History
Education
Skills
Timeline
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Trisha Spaunhorst

Villa Ridge

Summary

Dynamic Purchasing Manager with proven success at GH Tool & Mold Inc, specializing in supplier negotiation and cost reduction. Expert in strategic sourcing and vendor relationship management, achieving significant savings while enhancing supply chain efficiency. Strong communicator with a track record of resolving complex issues and fostering collaboration across teams.

Overview

29
29
years of professional experience

Work History

Purchasing Manager

GH Tool & Mold Inc
02.2011 - Current
  • Negotiated contracts with suppliers, ensuring competitive pricing and favorable terms
  • Analyzed purchasing trends to optimize inventory levels and reduce costs
  • Developed and maintained strong relationships with key vendors to enhance supply chain efficiency
  • Implemented strategic sourcing initiatives that improved product quality and delivery timelines
  • Sourced vendors, built relationships, and negotiated prices.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Performed monthly reconciliation of open purchasing orders.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Reduced material costs by negotiating favorable terms with suppliers.

Customer Service Representative

Haslag Steel
09.1996 - 02.2011
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
  • Managed high-volume calls, ensuring timely response and effective issue resolution.
  • Collaborated with cross-functional teams to address complex customer issues effectively.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Delivered prompt service to prioritize customer needs.

Education

Associate of Arts - Office Management

East Central Community College
Union, MO
05-1995

Skills

  • Purchase order management
  • Supplier relationship management
  • Inventory coordination
  • Vendor relationship management
  • New vendor setup
  • Vendor sourcing
  • Cost reduction
  • Supplier negotiation
  • Strategic sourcing
  • Price negotiation
  • Supplier relations
  • Purchase orders

Timeline

Purchasing Manager

GH Tool & Mold Inc
02.2011 - Current

Customer Service Representative

Haslag Steel
09.1996 - 02.2011

Associate of Arts - Office Management

East Central Community College

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Trisha Spaunhorst