Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Trinity Sheward

Carl Junction

Summary

I’m a dedicated and adaptable professional with several years of experience across fast-paced service, healthcare, and sensitive care environments. I started as a carhop at Sonic and worked my way up to manager, where I learned how to lead a team, stay organized under pressure, and keep guests and others happy. I’ve also spent years as a pharmacy technician, where I handled prescriptions, supported patients, and ensured accuracy in a highly regulated setting. Most recently, I’ve worked in a funeral home, assisting with body removals, administrative tasks, and funeral services—bringing compassion, discretion, and emotional steadiness to families during difficult times. I take pride in being reliable, cordial, and quick to learn, whilst staying professional. I’m looking for a role where I can continue to grow and learn while making a meaningful impact.

Overview

5
5
years of professional experience

Work History

Secretary

Parker Mortuary
09.2025 - Current
  • Managed appointment scheduling, prioritizing tasks to enhance service delivery and client satisfaction.
  • Maintained accurate records and files, supporting compliance with regulatory requirements in the funeral industry.
  • Assisted in preparing documentation for services, ensuring all materials met organizational standards for presentation.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.

Funeral Attendent

Parker Mortuary
09.2025 - Current
  • Managed logistics for transportation of remains, ensuring compliance with local regulations and family requests.
  • Provided compassionate support to families during visitation hours, addressing inquiries and offering assistance as needed.
  • Drove company vehicles to transport remains or families to services.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.

Body Removal Technician

Parker Mortuary
11.2023 - Current
  • Managed removal processes with precision and adherence to safety protocols.
  • Trained junior technicians on best practices and operational procedures.
  • Developed and implemented efficient workflows for removal operations.
  • Strengthened relationships with clients by addressing questions or concerns promptly and professionally.
  • Demonstrated problem-solving abilities when faced with challenges such as tight spaces or difficult-to-move items when moving deceased loved ones.

Sonic Carhop/Manager

Sonic
06.2020 - 08.2025
  • Delivered exceptional customer service by accurately taking and processing orders.
  • Trained new team members on operational procedures and customer interaction techniques.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Led team to enhance operational efficiency and streamline processes.
  • Oversaw budget management, optimizing resource utilization while maintaining quality standards.

Pharmacy Technician

Stones Corner Pharmacy
09.2021 - 01.2025
  • Processed prescriptions accurately, ensuring compliance with pharmacy regulations and safety protocols.
  • Assisted pharmacists in preparing medications and providing patient consultations as needed.
  • Trained new pharmacy technicians on operational procedures, enhancing team efficiency and service quality.
  • Collaborated with healthcare teams to address patient needs, supporting medication therapy management for improved outcomes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Bachelor of Science - Criminal Justice

Missouri Southern State University
Joplin, MO
12-2025

High School Diploma -

Carl Junction High School
Carl Junction
05-2023

Skills

  • Criminal procedure
  • Professionalism
  • Teamwork and collaboration
  • Problem-solving
  • Calm under pressure
  • Organization and time management
  • Attention to detail

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Learned many different machinery, including how to take them apart, clean and manage them, and put them back together within a certain time frame.
  • Facilitated the implementation of a new drug inventory system.
  • Gained knowledge regarding medication, including uses, side effects, and dosages.

Timeline

Secretary

Parker Mortuary
09.2025 - Current

Funeral Attendent

Parker Mortuary
09.2025 - Current

Body Removal Technician

Parker Mortuary
11.2023 - Current

Pharmacy Technician

Stones Corner Pharmacy
09.2021 - 01.2025

Sonic Carhop/Manager

Sonic
06.2020 - 08.2025

Bachelor of Science - Criminal Justice

Missouri Southern State University

High School Diploma -

Carl Junction High School
Trinity Sheward