Trinity Cotton
Portageville
Summary
Dynamic Kitchen Manager with extensive experience at Casey’s, excelling in inventory management and staff training. Proven track record in enhancing customer service and operational efficiency, while implementing strategies that significantly boosted sales performance. Adept at multitasking and fostering team collaboration, ensuring high standards and compliance in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Casey’s
11.2025 - Current
- Managed daily operations, ensuring compliance with company policies and procedures.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service standards and operational protocols.
- Implemented promotional strategies to enhance sales performance and customer engagement.
- Developed scheduling systems to maximize workforce efficiency and coverage during peak hours.
- Led team meetings to communicate objectives, fostering collaboration and accountability among staff.
Center Floor Manager
Casey’s
09.2024 - Current
- Supervised daily floor operations, ensuring high standards of customer service and operational efficiency.
- Trained and mentored staff on company policies, enhancing team performance and cohesion.
- Managed inventory levels, coordinating with suppliers to ensure stock availability and accuracy.
- Implemented sales strategies that boosted product visibility and increased customer engagement.
Water Specialist
Bennetts Pools and Spa
05.2020 - 08.2022
- Managed daily operations, ensuring compliance with company policies and procedures.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service standards and operational protocols.
- Implemented promotional strategies to enhance sales performance and customer engagement.
- Developed scheduling systems to maximize workforce efficiency and coverage during peak hours.
- Led team meetings to communicate objectives, fostering collaboration and accountability among staff.
Shift Lead
Casey’s
02.2025 - 07.2025
- Supervised team operations to ensure efficient workflow and adherence to safety protocols.
- Trained new employees on company policies, procedures, and customer service standards.
- Monitored inventory levels and coordinated restocking efforts for optimal product availability.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
Malden High School
Malden, MO05.2022
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Waste reduction
- Attention to detail
- Problem-solving
- Ordering supplies
- Staff management
- Vendor relations
- Team collaboration and leadership
Timeline
Kitchen Manager
Casey’s
11.2025 - Current
Shift Lead
Casey’s
02.2025 - 07.2025
Center Floor Manager
Casey’s
09.2024 - Current
Water Specialist
Bennetts Pools and Spa
05.2020 - 08.2022
High School Diploma -
Malden High School