Licensed Mortgage Loan Originator with 6 years of experience guiding clients through the full mortgage process, from pre-qualification to closing. Committed to delivering exceptional service while helping clients secure financing that fits their financial goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
Lutheran Church Extension Fund
St. Louis
08.2019 - Current
Consults with clients to assess financial needs
Pre-qualify borrowers by analyzing credit reports, income documentation, and debt-to-income ratios
Conduct rate lock management, disclosures and closing coordination in accordance with all applicable state and federal lending laws, via the mortgage loan origination software system, Encompass
Generate and manage a pipeline of loan applications, maintaining communication throughout the entire process from application to closing
Educate borrowers on loan terms, rates and underwriting requirements, ensuring full regulatory compliance
Collect and review all required documentation to ensure timely submission
Loan Specialist I
Lutheran Church Extension Fund
St. Louis
02.2017 - 08.2019
Reviewed corporate documents and prepared resolutions
Prepared approval letters and closing packages for all loan types, including modifications
Ensured all loans are processed on time
Ordered and reviewed title commitments, insurance and flood certifications
Prepared and requested check and wire transfers for loan disbursement
Responsible for reporting monthly to management and Senior leadership
Default Management Resolution Specialist
US Bank
Earth City
04.2016 - 01.2017
Review, research and analyze customer complaints
Develop and present recommendations for remediation
Determine which compliance, risk, and legal approvals are required
Investigate to determine source, problem type and complexity
Convey results of investigation to customers via detailed written documentation
Meet strict deadlines and key metrics including acknowledgment, resolution, and compliance reviews
Escalate necessary action to business line management
Use of high-level analytical skills and complex problem solving are required
Mortgage Assistance Point Specialist
US Bank Home Mortgage
Earth City
09.2014 - 04.2016
Provides a point of contact for assistance with loss mitigation and foreclosures.
Reviews assistance programs and provides available options to borrowers.
Provides updates and information regarding loss mitigation and foreclosure alternatives to borrowers.
Obtains required documentation for disposition and retention options, per investor guidelines.
Engages customers via inbound and outbound communication.
Performs all duties based on a thorough knowledge of regulatory and compliance requirements.