Summary
Overview
Work History
Education
Skills
Timeline
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Trenton Peck

Springfield,MO

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 10+ years of experience to dynamic new position.

Overview

14
14
years of professional experience

Work History

Front End Team Lead

Walmart
07.2022 - Current
  • Effectively delegated tasks among 70 team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Fostered an open, collaborative work environment by promoting regular communication between 70 team members and encouraging the sharing of ideas and solutions to common challenges.
  • Stayed current on industry trends by attending conferences, workshops, webinars, reading articles/blogs related to emerging technologies in frontend development space.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs. Increasing retention by approx. 65%.

General Manager of Food Service

Chipotle
03.2018 - 05.2022
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality. Maintained a food cost sub 27%. among the lowest in the company at the time.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.

Bartender Shift Manager

Cheddar's Scratch Kitchen
09.2011 - 01.2018
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.

Education

Associate of Arts - Communication

Ozarks Technical Community College
Springfield, MO
05-2013

Skills

  • Complex Problem-solving

  • Staff training and development

  • Operations management

  • Conflict resolution

Timeline

Front End Team Lead

Walmart
07.2022 - Current

General Manager of Food Service

Chipotle
03.2018 - 05.2022

Bartender Shift Manager

Cheddar's Scratch Kitchen
09.2011 - 01.2018

Associate of Arts - Communication

Ozarks Technical Community College

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Trenton Peck