Travis Franco
Springfield
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Tinga Tacos
Springfield
04.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained cleanliness of kitchen and dining areas to ensure hygiene compliance.
- Trained new staff on proper cooking techniques and kitchen procedures.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Barista, Bartender, Bar Back
The Moxy Hotel
Springfield
08.2024 - Current
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Mixed beverages according to recipes and customer preferences.
Barista Trainer
Starbucks
Springfield
02.2022 - 01.2024
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Prep Cook
Basilico
Springfield
06.2021 - 06.2022
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
Server
Red Lobster
Springfield
07.2021 - 01.2022
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately, and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Some College (No Degree) - Culinary And Baking Arts
Ozarks Technical Community College
Springfield, MOSome College (No Degree) - Anthropology
Missouri State University
Springfield, MOSkills
- Beverage expertise
- Food Preparation
- Team management
- Espresso machine operation
- Positive and professional
- POS System Operation
- Speedy and efficient
- Baking procedures
- Food safety
Certification
- Pre-Professional Certification in Culinary Arts
Timeline
Shift Lead
Tinga Tacos
04.2025 - Current
Barista, Bartender, Bar Back
The Moxy Hotel
08.2024 - Current
Barista Trainer
Starbucks
02.2022 - 01.2024
Server
Red Lobster
07.2021 - 01.2022
Prep Cook
Basilico
06.2021 - 06.2022
Some College (No Degree) - Culinary And Baking Arts
Ozarks Technical Community College
Some College (No Degree) - Anthropology
Missouri State University
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