Tracy Roberts
SAINT LOUIS
Summary
Dynamic bakery professional with a proven track record at Clementines Creamery as well other emplyers, excelling in high-pressure environments. Recognized for exceptional customer service and attention to detail, I consistently produced high-quality baked goods while fostering teamwork and collaboration.
Overview
17
17
years of professional experience
Work History
Bakery Personel
Sodexco
08.2023 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bakery Lead
Clementines Creamery
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Baker
Bon Appetit
01.2015 - 08.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Baker
Chase Park Plaza Hotel
04.2009 - 01.2015
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Cake Decorator
Sam's Club
03.2008 - 04.2009
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Education
Associate of Arts - Culinary
LeCole Culinaire
Saint Louis, MO06-2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
Timeline
Bakery Personel
Sodexco
08.2023 - Current
Bakery Lead
Clementines Creamery
08.2022 - Current
Baker
Bon Appetit
01.2015 - 08.2023
Baker
Chase Park Plaza Hotel
04.2009 - 01.2015
Cake Decorator
Sam's Club
03.2008 - 04.2009
Associate of Arts - Culinary
LeCole Culinaire
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