Tracy Mitchell
Webb City
Summary
Experienced Client Communications Specialist skilled in fostering client relationships and executing strategic communication initiatives. Demonstrated success in collaborating with internal teams to deliver exceptional service, leading to improved client satisfaction metrics. Expertise in client relationship management, issue resolution, and effective communication techniques. Known for strong empathy and active listening skills, ensuring positive client experiences.
Overview
12
12
years of professional experience
Work History
Distribution Operator
Schreiber Foods Inc.
Carthage
01.2022 - 06.2025
- Operated machinery to enhance product distribution and manage inventory efficiently.
- Monitored quality control processes, ensuring product consistency and safety standards.
- Processed incoming shipments into inventory management system for accurate tracking.
Quality Assurance Inspector
Red Collar Pet Foods
Joplin
11.2019 - 03.2021
- Conducted thorough inspections of finished products for quality compliance.
- Reviewed production processes to ensure adherence to quality standards.
- Collaborated with production teams to troubleshoot quality issues.
- Documented inspection results and communicated findings to management.
Client Communications Specialist
Premier Hopspital
Galena
11.2013 - 08.2016
- Managed client inquiries across various communication channels, ensuring prompt resolutions.
- Updated client accounts to maintain accurate and current information.
- Processed client payments, contributing to up-to-date financial records.
- Contacted insurance providers for payment information.
Education
GED -
State of Missouri
Joplin, MO03-1998
Skills
- Data tracking and documentation
- Client communication
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Recordkeeping compliance
References
References available upon request.
Timeline
Distribution Operator
Schreiber Foods Inc.
01.2022 - 06.2025
Quality Assurance Inspector
Red Collar Pet Foods
11.2019 - 03.2021
Client Communications Specialist
Premier Hopspital
11.2013 - 08.2016
GED -
State of Missouri