Tracy Merrill
Joplin
Summary
Adept at venipuncture and patient care, I significantly enhanced patient experience at Freeman Hospital. My expertise in specimen handling and compassionate communication improved testing accuracy and efficiency. Skilled in HIPAA compliance and CPR/AED, I contributed to team development and maintained high standards in challenging situations.
Overview
14
14
years of professional experience
Work History
Phlebotomist
Alpha Medical Laboratories
03.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Conducted venipuncture and other CT procedures.
Phlebotomist
MMI Medical Laboratories
04.2018 - 03.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
Freeman Hospital
06.2015 - 03.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Medical Technician
St Johns/ Mercy Hospital
04.2011 - 06.2015
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Continuously improved skills through ongoing education and professional development courses.
- Trained new technicians in laboratory protocols and safety measures, ensuring high standard of care.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Set up, maintained and verified sterility of lab equipment and tools.
Education
Pre Veterinary
Northeastern Oklahoma A&M
Miami, OKMedical Technician - Clinical Medical Care
Wichita Technical Institute
Joplin, MO03.2011
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Syringe method
- Geriatric phlebotomy
- Medical records management
- Staff management
- Certified in CPR/AED
Timeline
Phlebotomist
Alpha Medical Laboratories
03.2022 - Current
Phlebotomist
MMI Medical Laboratories
04.2018 - 03.2022
Phlebotomist
Freeman Hospital
06.2015 - 03.2018
Medical Technician
St Johns/ Mercy Hospital
04.2011 - 06.2015
Pre Veterinary
Northeastern Oklahoma A&M
Medical Technician - Clinical Medical Care
Wichita Technical Institute
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