Meticulous Executive Housekeeper using 31 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.
I pride myself on attention to detail,trying to visualize how a guest views the room.
Fluent in Marriott Fosse system as well as Quoar ( workorders)
Opening and closing hotel which includes filing proper end of shift paperwork.
Cleaning of public space areas. Including Pool and fitness area.
Apply right chemicals to proper areas such as stains.
Load and unload washer / dryers.
Make deliveries to linen closets or a guest if needed.
Managed stains and apply the proper chemicals when needed
Assist the Executive or Assist Executive with linen that may need ordered as well as cleaning supplies.
Conducted bi-monthly linen inventory.
Make sure laundry area is clean and up to standards required of the company.
Restocked room supplies such as facial tissues for personal touch with every job.
Supported the front desk team by promptly addressing guest requests and concerns
Cleaned vacant dirty rooms with proper cleaning chemicals, make beds and replaced missing amenities.
Cleaning of occupied guest rooms so that the needs of the guest are met to their satisfaction.
self-inspected rooms to make sure the room meets hotel standards and in turn is guest ready
Cleaning vacant dirty rooms as well as occupied rooms.
Cleaning of outside area
laundry attendants
stocking shelves with supplies and linen in proper areas
made schedules
communicated with guest to make sure needs or request were met.
communicate with proper personal to make sure request or information has been received
Cleaning vacant dirty rooms as well as occupied rooms
Use of proper chemicals
Communicating guest needs or issues to proper personal
Able to clean 3-4 rooms per hour with little to no mistakes
2018, 2019 and 2020 awarded employee of the month.
2020 employee of the year