Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracie Alaimo

Springfield

Summary



Meticulous Executive Housekeeper using 31 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.

I pride myself on attention to detail,trying to visualize how a guest views the room.

Fluent in Marriott Fosse system as well as Quoar ( workorders)

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Executive Housekeeper

TownePlace Suites By Marriott
08.2017 - Current


Opening and closing hotel which includes filing proper end of shift paperwork.

  • Create a monthly supply order of Housekeeping goods ,linen and assist Executive in ordering.
  • Assign rooms and task for housekeeping team, Including assigned projects.
  • Inspecting of cleaned rooms to assure t they are guest ready.
  • Reports concerns , maintenance issues ,guest issues to the proper team
  • Conduct interviews and background checks
  • Make schedule assuring staff request are met such as time off.
  • input missed punches and approve payroll

Public Space

TownePlace Suites By Marriott
08.2017 - Current

Cleaning of public space areas. Including Pool and fitness area.

Apply right chemicals to proper areas such as stains.

Laundry Attendant

TownePlace Suites By Marriott
08.2017 - Current

Load and unload washer / dryers.

Make deliveries to linen closets or a guest if needed.

Managed stains and apply the proper chemicals when needed

Assist the Executive or Assist Executive with linen that may need ordered as well as cleaning supplies.

Conducted bi-monthly linen inventory.

Make sure laundry area is clean and up to standards required of the company.


Housekeeping Room Attendant

TownePlace Suites By Marriott
08.2017 - Current

Restocked room supplies such as facial tissues for personal touch with every job.


Supported the front desk team by promptly addressing guest requests and concerns


Cleaned vacant dirty rooms with proper cleaning chemicals, make beds and replaced missing amenities.


Cleaning of occupied guest rooms so that the needs of the guest are met to their satisfaction.


self-inspected rooms to make sure the room meets hotel standards and in turn is guest ready

Housekeeper/Housekeeping Supervisor

Best Western CoachHouse Hotel
01.2014 - 08.2016

Cleaning vacant dirty rooms as well as occupied rooms.

Cleaning of outside area

laundry attendants

stocking shelves with supplies and linen in proper areas

made schedules

communicated with guest to make sure needs or request were met.

communicate with proper personal to make sure request or information has been received



Housekeeper

Hilton On The Crown Plaza
01.2016 - 07.2016

Cleaning vacant dirty rooms as well as occupied rooms

Use of proper chemicals

Communicating guest needs or issues to proper personal

Able to clean 3-4 rooms per hour with little to no mistakes


Education

GED -

Ozarks Technical Community College
Springfield, MO
04.2018

Skills

  • Staff Training
  • Lost and Found Management
  • Supply Replenishment
  • Policy Enforcement
  • Cleaning techniques
  • Multitasking and Prioritizing
  • Housekeeping knowledge
  • Guest Request Response
  • Quality Control
  • Assigning task
  • Scheduling Staff

Certification

2018, 2019 and 2020 awarded employee of the month.

2020 employee of the year

Timeline

Assistant Executive Housekeeper

TownePlace Suites By Marriott
08.2017 - Current

Public Space

TownePlace Suites By Marriott
08.2017 - Current

Laundry Attendant

TownePlace Suites By Marriott
08.2017 - Current

Housekeeping Room Attendant

TownePlace Suites By Marriott
08.2017 - Current

Housekeeper

Hilton On The Crown Plaza
01.2016 - 07.2016

Housekeeper/Housekeeping Supervisor

Best Western CoachHouse Hotel
01.2014 - 08.2016

GED -

Ozarks Technical Community College
Tracie Alaimo