Dynamic Lead Assistant Program Manager at Synergy Services, skilled in conflict resolution and trauma-informed practices. Successfully coordinated training and support for staff and clients, enhancing program effectiveness. Proficient in Excel, I foster strong relationships within the community, ensuring safety and advocacy for individuals in crisis.
Coordinate with all new hires. Set up training schedules, new hire paperwork, and online trainings.
Using Microix complete receipts ,invoices, and mileage for the Domestic Violence Shelter, Children Center, and the BIP Program.
Manage CPR training for all Synergy staff.
Assist with payroll corrections in Paycor.
Provide individual support, advocacy and safety for individuals and children residing in the Domestic Violence Center shelter.
Assist in interviewing, hiring, evaluating performance both annually and ongoing, disciplining, termination of all back up staff for the Domestic Violence Center.
Models safe, respectful individual and program boundaries in accordance with Synergy Services, Inc. policies, procedures and philosophies.
Attends and participates in monthly/quarterly staff meetings. Participate in weekly case review.
Coordinate quarterly back up meetings/training.
Facilitate groups and help educate clients/staff on DV education/safety planning/parenting issues as needed. Offer groups that provide learning and recreational opportunities, skill building, and nutritional information.
Provide Hotels for Clients for the Domestic Violence shelter, and Domestic Violence Housing Program.