Tori Church
Nixa
Summary
Extensive customer service experience. Proven ability to multitask, and maintain professionalism in high-pressure environments. Adept at cash handling and identifying discrepancies, ensuring accuracy and security. Enthusiastic team player with strong communication skills and a keen eye for detail. Highly motivated employee with a desire to take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bank Teller
Fifth Third Bank
Cleveland
06.2023 - Current
- Process transactions (deposits, withdrawals, transfers, payments, cashier's checks, money orders).
- Making outbound calls and answering inbound inquiries.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Served a large number of customers during high-volume shifts and remained composed and professional in stressful situations.
- Promoting products and services.
- Balancing cash drawers
- Floated for one year.
Lot Porting/Detailer/Cashier
Mark Wahlberg Chevrolet
Avon
08.2022 - 06.2023
- Organized chemical racks by size, style and color for visual appeal.
- Detail the interior and exterior of vehicles.
- Gas vehicles.
- Organize the lot.
- Closing repair orders.
- Cashing out service, parts, and sales deals.
- Answer phone calls.
- Mailing memo titles.
Detailer
Pat O'Brien Collision Center
Vermilion
12.2021 - 08.2022
- Swept and shoveled debris or scrap into containers, and removed it from work areas.
- Executed engine detailing to remove grime and improve appearance.
- Detail the interior and exterior of vehicles.
- Utilized a variety of tools, such as power buffers, carpet extractors, and vacuum cleaners.
- Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
- Applied ceramic coating on customer and showroom cars to prevent paint damage.
Education
High School Diploma -
Vermilion High School
Vermilion, OH05-2020
High School Diploma -
EHOVE Career Center
Milan, OH05-2020
Skills
- Customer service
- Processing transactions
- Professionalism and courtesy
- Multitasking and organization
- Positive attitude
- Team-oriented
- Lot organization
- Detailing and cleaning
- Microsoft software proficiency
Accomplishments
- EHOVE Student of the Nine Weeks
- EHOVE Honor Roll
- Vermilion Merit Roll
Affiliations
- Skills USA
- Drug Free Clubs of America
- Motivational Speaker
- S.A.L.T(Saving a Life Together)
- Football & Basketball Cheerleading
- Harbor Town Dance Studio
Certification
- AHA BLS
- AHA Standard First Aid
- OSHA/Safety
- CNA
References
References available upon request.
Timeline
Bank Teller
Fifth Third Bank
06.2023 - Current
Lot Porting/Detailer/Cashier
Mark Wahlberg Chevrolet
08.2022 - 06.2023
Detailer
Pat O'Brien Collision Center
12.2021 - 08.2022
High School Diploma -
Vermilion High School
High School Diploma -
EHOVE Career Center