Tonya Berrett

Stay at home mother 2006 through 2010.

• Enhanced banking operations to boost efficiency and decrease customer wait times.
• Maintained compliance with banking regulations through regular training and adherence to guidelines.
• Strengthened client relationships.
• All aspects of financial deposits, withdrawals. Cashier's check processing. Opening of personal and business accounts. Head teller and vault balancing responsibilities.

• Processed financial transactions accurately and efficiently using accounting software.
• Reconciled bank statements to ensure accuracy of financial records.
• Prepared monthly financial reports for management review and decision-making.
• Managed accounts payable and receivable, ensuring timely payments and collections
• Handle HR for the company including payroll and Payroll tax processing.

• Processed customer invoices and payments with high accuracy, ensuring timely revenue recognition.
• Managed aging accounts receivable reports to identify overdue accounts and initiate collection efforts.
• Reconciled discrepancies between customer accounts and company records to maintain data integrity.
• Collaborated with cross-functional teams to resolve billing issues and improve overall customer satisfaction.

• Greeted patients and managed front desk operations efficiently.
• Scheduled appointments using electronic health record systems.
• Verified patient insurance information for accuracy and compliance.
• Assisted in maintaining patient confidentiality and data security protocols.
• Managed inventory of office supplies to ensure operational efficiency.
• Handled billing inquiries, processed payments, and issued receipts promptly.
• Coordinated communication between dental staff and patients effectively.

• Streamlined patient scheduling processes to enhance office efficiency and reduce wait times.
• Managed inventory control systems to ensure adequate stock levels of dental supplies.
• Implemented training programs for staff on customer service best practices and office protocols.
• Oversaw compliance with health regulations and maintained accurate patient records in digital systems.
• All aspects of dental insurance billing using softener software.