Tonia Jensen
St Louis
Summary
Results-oriented Quotation Specialist with a strong focus on data analysis and effective communication. Proven ability to collaborate with sales teams, optimize quotation processes, and enhance customer satisfaction through accurate pricing strategies.
Overview
2026
2026
years of professional experience
Work History
Quotation Specialist II
Thermo Fisher Scientific Inc.
Allentown
03.2022 - Current
- Collaborated with sales teams to clarify pricing and product specifications.
- Maintained up-to-date knowledge of product offerings and market trends.
- Utilized internal systems to generate and track quotation requests efficiently.
- Assisted in training new team members on quotation processes and tools.
- Analyzed customer requirements to provide an accurate quote.
- Worked closely with other departments, such as logistics, finance, accounting, and project management, to resolve any issues related to the quotation process.
- Maintained records of all issued quotes for future reference.
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
Customer Quotation Support Specialist
Ultra Clean Technology
Phoenix
- Collaborated with the sales team to gather requirements and prepare accurate customer quotations.
- Performed a variety of clerical and administrative duties about on-site support.
- Collected, analyzed and reported on data for use in operational planning.
- Collaborated with internal teams to resolve escalated customer queries quickly.
- Maintained positive working relationships with fellow staff and management.
- Maintained customer records and updated databases for accuracy and efficiency.
- Responded to inquiries via phone, email, and chat to ensure customer satisfaction.
Preschool Director
BRiDGES Preschool & Kindergarten
Queen Creek
- Developed and implemented age-appropriate curricula for preschool programs.
- Supervised daily operations and ensured compliance with safety regulations.
- Managed staff schedules and facilitated professional development workshops.
- Communicated effectively with parents regarding the child's progress and school events.
- Monitored classroom environments to promote positive learning experiences.
- Collaborated with teachers to assess student needs and adapt teaching strategies.
- Wrote newsletters and emails to communicate monthly activity schedules to parents.
- Handled admission and placement of new students.
- Oversaw day-to-day activities of preschool.
- Oversaw the hiring of qualified staff members, including teachers and classroom aides.
- Led team-building exercises for staff to improve communication and teamwork.
- Reviewed applications from prospective families interested in enrolling their children in the program.
- Monitored student progress and provided feedback to parents on their child's educational growth.
- Performed various administrative tasks such as ordering supplies or equipment needed by faculty members or students.
- Ensured compliance with state licensing regulations as well as federal laws related to early childhood education programs.
- Conducted regular assessments of teaching methods and student performance to identify areas of improvement within the program.
- Developed annual budget by assessing teacher and program needs and implementing cost-effective solutions.
- Hired, mentored, and monitored qualified childcare staff.
- Trained, managed, and motivated employees to promote professional skill development.
- Determined allocations of funds for staff, equipment, and authorized purchases.
Education
Associate of Science - Psychology
College of Southern Nevada
Las Vegas, Nevada, NVSkills
- Quotation management
- Customer relationship management
- Data analysis
- Pricing strategy
- Team collaboration
- Effective communication
- Time management
- Client confidentiality
Timeline
Quotation Specialist II
Thermo Fisher Scientific Inc.
03.2022 - Current
Customer Quotation Support Specialist
Ultra Clean Technology
Preschool Director
BRiDGES Preschool & Kindergarten
Associate of Science - Psychology
College of Southern Nevada