TOMMIE FORD
Mount Vernon
Summary
With 2 years and 9 months of experience in the Status Control team, I am adept at fostering productive partnerships, as demonstrated by positive relationships with both team members and overnight medical staff. I pride myself on accuracy, speed, and confidentiality.
I am up to date with all Epic training that has been provided, as well as HealthStream assignments.
Overview
11
11
years of professional experience
Work History
Patient Registration Specialist
Cox Health Systems
Springfield
04.2023 - Current
- Registered patients by collecting personal and insurance information efficiently.
- Verified insurance eligibility and benefits for patient appointments.
- Maintained confidentiality of patient records in compliance with regulations.
- Collaborated with healthcare staff to streamline registration processes.
- Entered data into the computerized registration system to update patient demographics records.
- Monitored account status on a regular basis to identify any follow-up that may be needed.
- Ensured all forms were completed accurately, including insurance information and other demographic data.
- Prepared documents for scanning into the electronic health record system as necessary.
- Maintained compliance with HIPAA regulations when handling confidential patient information.
- Collaborated closely with clinical staff members regarding scheduling conflicts or cancellations due to unforeseen circumstances.
Quality Inspector
Positronic Industries
Mount Vernon
02.2015 - 04.2023
- Identified and resolved quality issues, escalating critical problems to supervisors.
- Notified supervisors about production problems and helped identify and correct concerns.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Assessed finished items for defects and ordered reworks to eliminate irregularities.
- Completed evaluations by properly using various gauges, tools and equipment.
- Measured product dimensions to assess compliance with specifications.
- Documented inspection information and compiled data into reports for dissemination to management.
- Reviewed blueprints, drawings and other specifications to fully understand project expectations.
- Tracked findings and updated computer tracking system with documented assessments.
- Analyzed and interpreted blueprints, data and manuals to determine precise specifications.
Shipping Coordinator
PlayPower
Monett
6.1-06 - 5.01-15
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Liaised with vendor representatives to rectify damages and shortages.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Compared and verified identifying information of outgoing shipments.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
Education
Associate of Arts - Art Education
Missouri Southern State University
Joplin, MOSkills
- Recordkeeping accuracy
- Problem resolution
- Effective communication
- Attention to detail
- Technical documentation
- Time management
- Compliance standards
- Medical terminology proficiency
- HIPAA compliance
- Strong organization
- Patient scheduling
- Insurance verification
- Transfer coordination
- Data entry proficiency
- Cross-cultural sensitivity
- Interpersonal skills
- Electronic recordkeeping
- Patient confidentiality
- Eligibility determination
- Professionalism and ethics
- Resourcefulness and initiative
- Information security
- Critical thinking
- Problem-solving aptitude
- Written communication skills
- Record management strategies
- Adaptability and flexibility
- Multi-tasking abilities
- Team collaboration and support
- Continuous improvement initiatives
- Patient registration processes
- Self-motivation
Timeline
Patient Registration Specialist
Cox Health Systems
04.2023 - Current
Quality Inspector
Positronic Industries
02.2015 - 04.2023
Shipping Coordinator
PlayPower
6.1-06 - 5.01-15
Associate of Arts - Art Education
Missouri Southern State University