Hyvee
Hyvee Market Grill
Kansas City
10.2021 - 02.2022
- Restocked shelves after each purchase was completed to keep inventory levels accurate.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Organized promotional displays to attract customers' attention.
- Took unwanted items from checkout to proper location.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Provided excellent customer service by being friendly and courteous at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Directed customers to product locations throughout store to help find requested items.
- Followed proper food safety procedures when stocking refrigerated items.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Greeted customers in a friendly and professional manner.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Provided excellent customer service by answering questions and addressing concerns.
- Maintained a neat and orderly work area at all times.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Assisted customers with product selection and answered questions about store policies.
- Assisted with price checks, go-backs, and replenishing supplies.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Escorted customers to desired merchandise location.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Checked expiration dates on products regularly and removed outdated items from shelves.
- Stocked shelves with merchandise according to company guidelines.
- Carried out special orders requested by customers promptly and efficiently.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed household errands and other essential duties.
