Tiphani Lu
Joplin
Summary
Resourceful professional with expertise in project organization and strategic support in fast-paced environments. Delivers clear communication and cultivates strong relationships with colleagues and stakeholders. Strong problem-solving and organizational skills drive successful teamwork and goal achievement.
Overview
14
14
years of professional experience
Work History
EVENTS ASSISTANT
OZARK CHRISTIAN COLLEGE
Joplin, MO
12.2025 - Current
- Coordinated event logistics by organizing schedules, resources, and team responsibilities to ensure successful execution and a positive attendee experience.
- Assisted with budget tracking and resource allocation, supporting cost-effective planning while maintaining organizational priorities.
- Trained and mentored team members on event procedures, communicating expectations clearly and fostering collaboration, efficiency, and consistent service delivery.
LINE COOK
OZARK CHRISTIAN COLLEGE
Joplin, MO
05.2024 - 12.2025
- Prepared diverse menu items according to established recipes and quality standards.
- Collaborated with kitchen staff to ensure clear communication and efficient coordination during high-volume service.
HEAD OF OPERATIONS
GO MINISTRIES
Louisville, KY
07.2021 - 08.2023
- Engaged customers in conversation to effectively determine needs and requirements, enhancing customer satisfaction.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Developed key partnerships with external vendors and suppliers to enhance supply chain capabilities.
TRAINING MANAGER
HMS HOST INTERNATIONAL
St Louis, MO
08.2018 - 10.2020
- Developed and coordinated training schedules for new and existing employees, ensuring effective onboarding and ongoing professional development.
- Planned and facilitated training programs that strengthened employee knowledge, increased engagement, and promoted consistent performance across the team.
BARISTA SHIFT MANAGER
STARBUCKS COFFEE COMPANY
Various Cities, Texas/Missouri
06.2012 - 08.2018
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Effectively managed barista staff, delegating tasks and coaching team members to ensure exceptional customer service.
Education
Bachelor of Arts - Bible and Cross Cultural Studies
Ozark Christian College
Joplin, MO05-2013
Skills
- Registration management
- Guest relations
- Event setup and breakdown
- Strong organization
Timeline
EVENTS ASSISTANT
OZARK CHRISTIAN COLLEGE
12.2025 - Current
LINE COOK
OZARK CHRISTIAN COLLEGE
05.2024 - 12.2025
HEAD OF OPERATIONS
GO MINISTRIES
07.2021 - 08.2023
TRAINING MANAGER
HMS HOST INTERNATIONAL
08.2018 - 10.2020
BARISTA SHIFT MANAGER
STARBUCKS COFFEE COMPANY
06.2012 - 08.2018
Bachelor of Arts - Bible and Cross Cultural Studies
Ozark Christian College